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Business Profile

Express Shipping Services

Habit Parcel E Business Int. LTD.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Express Shipping Services.

Complaints

Customer Complaints Summary

  • 80 total complaints in the last 3 years.
  • 72 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/28/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Just asking why its been 40+ days sitting and not moving at all.

  • Initial Complaint

    Date:04/15/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I called and got a label to return a dress I had ordered. I returned it on January 1, 2025. The cost of the dress was $24.00. I have called numerous times and left messages with no response back from them.

  • Initial Complaint

    Date:04/10/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Received tracking number January 19 2025 package has been stuck according to tracking at shipping partner since then it is now April 10 2025 with no new update outside of awaiting package at partner facility i would like my package to be found and delivered

  • Initial Complaint

    Date:04/09/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought goods on dhgate and the seller shipped through this company and the last update i got was march 17 and haven’t heard nothing sense i either wanna know where my package is or i would like to be compensated 77.34 for the goods i paid for .

  • Initial Complaint

    Date:03/29/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order stuff for Christmas presents. They arrived at Habit Parcel EBusiness ******* on 12/23/24 and are still there according to ****.

  • Initial Complaint

    Date:03/22/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    the merchant handed the package over to this company 9 days ago. and for 9 days its been stuck in ********, waiting to be handed over to ***** no one is answering any of my calls when i try to get updates on this. this company is terrible and ill ensure that i dont use it again.

  • Initial Complaint

    Date:03/22/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I've been waiting on **** parcel number 9214 4903 6877 7601 0606 82 from this company since February 22, 2025. I keep receiving updates to my informed delivery that **** is awaiting item. A month for a package is absolutely absurd!

  • Initial Complaint

    Date:03/05/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I would look to receive the item i ordered from **********.com

  • Initial Complaint

    Date:02/18/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered 3 items from ********** 1/27/25. Transit was normal and reasonable to the US. But once in the US it has been stuck at this Habit Parcel Ebuisness place since 2/5/25. It is now 2/18/25. ********** just says customs clearance started. I called customs and they said that they do not inspect items until it is scanned in to the domestic shipping company. In this case the US postal service. Below is what **** states. I have ordered a lot of items and this is the first shipping issue I have encountered. And from what I have been reading this company has some major issues. On Its Way to **** Arrived Shipping Partner Facility, **** Awaiting Item WOODRIDGE, IL 60517 February 5, 2025, 4:59 am Shipping Partner: HABIT PARCEL EBUSINESS INT LTD Departed Shipping Partner Facility, **** Awaiting Item WOODRIDGE, IL 60517 January 31, 2025, 2:48 am Shipping Partner: HABIT PARCEL EBUSINESS INT LTD

  • Initial Complaint

    Date:02/03/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
     Order placed with *****://***.***********.***/ on Dec 14th 2024. Was told expedited shipping and arrival of package in 10 days. Received a tracking number not until January 22nd showing that HABIT PARCEL EBUSINESS INT LTD was the carrier and **** was waiting for them to deliver to **** facility in JAMAICA, NY. This status continues to update daily with the same message Arrived Shipping Partner Facility, **** Awaiting Item JAMAICA, NY 11430 January 23, 2025, 9:47 am Shipping Partner: HABIT PARCEL EBUSINESS INT LTD . Carrier and vendor will not respond to emails now.

Habit Parcel E Business Int. LTD. is NOT a BBB Accredited Business.

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