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Business Profile

Express Shipping Services

Habit Parcel E Business Int. LTD.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Express Shipping Services.

Complaints

Customer Complaints Summary

  • 80 total complaints in the last 3 years.
  • 72 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/30/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My package has still not been delivered and there is absolutely no information about contacting them or how to..... They do not have a phone number or address

  • Initial Complaint

    Date:01/27/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered some shoes from ****** ***** on November 9th I got notification that it had arrived at shipping partner facility habit parcel in ********* ******** it has been 2 months and **** still hasn’t received the package from them and I can’t get any answers from the original seller ****** ***** or from **** and no contact info for Habit parcel

  • Initial Complaint

    Date:01/23/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My item has been stuck in limbo Arrived shipping partner facility - **** Awaiting Item - Arrived at shipping partner facility, since January 3. A delivery day will be provided when **** receives the package. The other 2/3 of the order, shipped out at the same time, arrived over a week ago.

  • Initial Complaint

    Date:01/13/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Made a purchase in Dec 2024, package arrived in ********* ** originally on Dec 27 in a Habit Parcel building and has not been delivered. Two **** complaints only got as far as a notification that " no live scan" has been made for package to be picked up for **** delivery. So, I guess this means that I won't be getting my package as this group has decided that they will be keeping it instead. Or should I say "stealing" my purchase.

  • Initial Complaint

    Date:01/06/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have ordered a parcel from China and it says that it is in a habit parcel E business in Woodridge Illinois but it’s been there for a while now and it hasn’t moved so I’m thinking that it’s either that is not a reputable business or I’m getting fake scans or possibly both and I’ve heard sketchy things about habit parcel too as I’ve heard that it tends to hold peoples packages for weeks and even months on end.

  • Initial Complaint

    Date:01/03/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They have had my package since Nov 30 2024 . I want my package. Says they repeatedly sent it out.

  • Initial Complaint

    Date:01/02/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My package hasn’t moved in the last eight days. I really need this package for my birthday. It’s only 4 to 5 hours away from me in New Jersey. I’m in upstate New York. I don’t understand why it’s still sitting at you guys facility* **** told me to contact you guys in order for them to get it

  • Initial Complaint

    Date:01/01/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed my order (*********) with ********* on December 8th, 2024. I was unaware at the time when I placed the order, that it was from a company in China. I had contacted the company December 21st because I hadn't received an email stating whether it had been shipped. I was sent an email with the link which showed that it had shipped, and it had departed from the shipping partner Habit Parcel on December 17th. From that point until now I have checked the tracking number(**************************) daily as well as contacted the company(*********) numerous times. This item was a personalized ornament that cost $18.99. This item has not moved from this facility from what I can see.

  • Initial Complaint

    Date:12/30/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a package on November 29th and since then over and over again for the past month the tracking has said arrived at shipping partner location departed shipping partner location. i contacted the seller i bought from and they don’t know what’s going on and said they would urge the post office to get my package out. i just want my package to give to my friend as part of her gift at least before she goes back to college. never had this issue with any post office

  • Initial Complaint

    Date:12/30/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered a Christmas gift 12/06 and it arrived 3 times to the **** above company partner starting 12/13 , then departed 12/23 and arrived to this affiliated company again on same 12/23. Again arrived on 12/26 to HABIT PARCEL EBUSINESS ******************** should have a lawsuit. They obviously doing something to hold or never deliver property of the end users / clients!Arrived Shipping Partner Facility, **** Awaiting ************************ December 26, 2024, 1:32 am Shipping Partner: HABIT PARCEL EBUSINESS ******* Arrived Shipping Partner Facility, **** Awaiting ************************ December 23, 2024, 8:23 pm Shipping Partner: HABIT PARCEL EBUSINESS ******* Departed Shipping Partner Facility, **** Awaiting ************************ December 23, 2024, 9:25 am Shipping Partner: HABIT PARCEL EBUSINESS ******* Arrived Shipping Partner Facility, **** Awaiting ************************ December 13, 2024, 7:36 am Shipping Partner: HABIT PARCEL EBUSINESS ******* Shipping Label Created, **** Awaiting ************************ December 7, 2024, 4:09 pm

Habit Parcel E Business Int. LTD. is NOT a BBB Accredited Business.

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