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Business Profile

Delivery Service

AM Trucking

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Delivery Service.

Complaints

This profile includes complaints for AM Trucking's headquarters and its corporate-owned locations. To view all corporate locations, see

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AM Trucking has 2 locations, listed below.

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    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 4 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/06/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My signature was forged. i did not accept my package. The item was left on my front door step and the POD (proof of delivery) was signed by the delivery driver. ive submitted photo evidence that the signature on my id and the signature on the pod look nothing alike but the business is denying the claims of the driver signing for me. This inconvience is prohibiting me from getting a refund on my item and causing me alot of distress.

    • Initial Complaint

      Date:03/20/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      on 03/04/25 the company was to deliver a refrigerator to my home During this time they caused significant damage to my front door, my flooring and the refrigerator itself (which the seller of the product is dealing with on their end). I immediately filed a claim with AM trucking that responded with a denial of the claim.

    • Initial Complaint

      Date:10/30/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The delivery drivers who delivered my furniture damaged my hardwood floors. The pulled a box around which had a staple in it and it left deep scratches on the floor. I submitted a claim the day it happened via the process the company informed me to use. I have since sent four follow up emails, and call over a dozen times, always given the same response on the calls. Moshe is the one who handles the claims and they can't get ahold of him. I filed the claim on 7/31/24 so it is well over 90 days, and I am not getting any response.

    • Initial Complaint

      Date:09/18/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      AM Trucking was supposed to deliver a chair I ordered. They sent me a delivery notification for Sunday 9/15 from 8 AM until 12 PM. I confirmed this delivery window. They then never showed up, and no one answered the phone. On Monday, the claimed the delivery notification was a mistake and attempted to extort a redelivery fee out of me to complete the delivery. These people are fraudsters.

    AM Trucking is NOT a BBB Accredited Business.

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