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Business Profile

Furniture Stores

Crest Furniture Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Crest Furniture Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Crest Furniture Inc. has 23 locations, listed below.

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    Customer Review Ratings

    1.09

    Average of 11 Customer Reviews

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    Review Details

    • Melanie F

      Date: 09/16/2022

      Melanie F

      Date: 09/16/2022

      Ordered a couch. Upon delivery, the crew managed to damage the couch in several places and my front door. Ashley sent out a repair man for the couch. He did not fix the couch, but left the underneath of the couch (lining) frayed and hanging (so more damage). Ashley has still not offered to replace the couch or fix my front door. After a month now, all they have offered me is a $100 credit on a damaged $1300 couch. This is insulting and now I have a damaged couch and front door with weather stripping hanging and torn and door dented. A couch with a broken leg and a huge dent in the front and bottom lining hanging. A company should stand by their product and insure its delivery.

      Crest Furniture Inc.

      Date: 10/31/2022

      Ashley Furniture Industries, Inc. manufactures and distributes furniture to independent retailers. These independent retailers sell directly to consumers. You purchased from the independently owned and operated ASHLEY FURNITURE HOMESTORE® retail furniture store identified on your sales order invoice Any information regarding the transaction between the customer and the HomeStore must be addressed by the customer and the HomeStore. Please reach out to the HomeStore to resolve any allegations regarding the transaction and bring the matter to a satisfactory conclusion.

      Regards,

      Ashley Furniture Industries, Inc.

      Corporate Office

      JD

    Crest Furniture Inc. is BBB Accredited.

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