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Business Profile

Apartment Rental Services

Benjamin H. Realty Corp

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Apartment Rental Services.

Complaints

Customer Complaints Summary

  • 11 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/23/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ATTEMPTED TO RENT AN APT WITH THIS COMPANY. i WAS TOLD I WAS APROVED AND TO PAY MY DEPOSIT. i WAS SENT A LINK TO PAY MY DEPOST AND I PAID IT. i WAS ASKED BY THE OFFICE MANAGER TO BRING MY ID AND SS# CARD BECAUSE THE DIGITAL COPY IS SENT WANT ENOUGH. I COMPLIED. THEY ASKED ME TO PAY THE RENT TWO WEEKS BEFORE I CAN MOVE IN. I TOLD THEM I WILL NOT AND I WILL PAY IT THE *** BEFORE THE FIRST OF THE ****** THE OFFICE MANAGER ********************** ME AND SPOKE TO ME AS IF I WAS AN IGNORANT CHILD. AFTER GIVING HER MY DOCUMENTS SHE SAID SHE WILL SEND A EMAIL CONFIRMING THE APARTMENT WAS OFF THE MARKET AND IT WAS MY APT. AFTER LEAVING SHE INFORMED THE PERSON WHO SHOWED ME THE APT THAT SHE WAS NOT GOING TO RENT WITH ME. THAT PART WAS COOL BUT WHEN I ASKED FOR MY MONEY TO BE RETURNED SHE TOLD ME TO TAKE IT UP WITH MY ****. FAST FORWARD TO*** ITS BEEN A MONTH AND A HALF SINCE I WAS DENIED THE APT. I DISPUTED THIS MATTER 8 TIMES WITH MY **** AND EACH TIME BENJAMIN H REALTY REPORT I RECIEVED MY SERVICES AND THE DISPUTE WAS CLOSE. TO*** ****** REPORTED THAT SHE RESOLVED THE MATTER WITH THE **** THE *** PRIOR BUT SHE IS NOT BEING TRUTHFUL BECAUSE PNC ADVISED ME THAT I WILL NOT BE GETTING MY MONEY BACK AND I CAN NOT DISPUTE ANYMORE. SWHE REFUSED TO ISSUE A CHECK TO ME FOR MY REFUND AND CONTINUE TO DISPLAY RACIST BEHAVIORS TOWARD ME AND MY HOMELESS SHE CAUSED.

  • Initial Complaint

    Date:04/24/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Me and my wife moved out in June of 2023. I have been in contact since July of 2023. I have sent emails, left messages, came by the office, and called to leave messages to be past on and no responses. I even s3nt a certified letter that was delivered without a response. All I'm looking for is the return of our deposit.

    Business Response

    Date: 05/10/2024

    This person already received the refund they are referring to.

  • Initial Complaint

    Date:09/25/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Its going on 3 months and i still Have yet to receive my security deposit refund. Every week i go in there they tell me the same sorry excuse that the owner has to sign the check and he hasnt been in office my next step is going to result in court filings because Im its getting old now

  • Initial Complaint

    Date:07/19/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I would like to put in a complaint about my building management. I been complaining about the mold and led paint. when I first moved in the apartment and It would rain my apartment would get rained in. I made a complaint several times to them about this problem all they did was patch it up but the problem is still on going. From September 2021 until July 2023. My son has led in his system and I have mold in my bathroom that I complained serval times. But they want their rent payments on . I have pictures and videos from when I first moved in the apartment. My son has a on going rash from this apartment took him to the doctor explained to them about this situation and they said the rash can be from all the damages in the apartment. I want to file a complaint on my building management. I take my son back to the doctor in August 2023 to check his blood levels again. From 2021 to 2023 I been letting the management know and still nothing is getting done now they wanna evict us for late payment of rent but no repairs has been made.

  • Initial Complaint

    Date:05/10/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Security deposit still not returned Im running out of patience been over 3 months . Next step would be a lawyer

  • Initial Complaint

    Date:04/26/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My security deposit has not been returned . I moved out over 2 months ago and they misplaced one of my money orders knowing the money was still put into their account. Im currently waiting on a ***** security deposit for 2 months now and Im still waiting

Benjamin H. Realty Corp is NOT a BBB Accredited Business.

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