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Business Profile

Business Consultants

Siri Info Solutions Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Business Consultants.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/30/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    One of the recruiters who work in this company has reached out to me about a potential job opportunity that matches my experience. After exchanging a few emails she agreed to submit my profile to their client and in order to do that she wants my confidential/sensitive information which is my passport number, DOB, ****, and travel record. Since I am actively looking for jobs I gave this information. Even after taking this information, she didn't submit my profile by giving a vague reason which raises concerns about data privacy.
    These are the malpractice violations associated with their recruiting processes:
    Data Privacy and Security: Sharing passport copies exposes you to identity theft risks. Passport details are highly sensitive, and vendors typically do not need this level of personal information just to submit a resume. It's generally unnecessary unless there’s an official hiring process with background checks, which usually happens after an offer is extended.

    Legal and Compliance Issues: In some jurisdictions, requesting passport information before employment or contractual agreements can violate data protection laws (like GDPR in Europe or CCPA in California) because there’s no justified business purpose for processing such sensitive information.

    Professional Standards: Most reputable companies and staffing agencies do not ask for passport details upfront. This information is usually requested much later, specifically for verification during onboarding after a job offer is confirmed.

    I would like to proceed with filing an official complaint with the Federal EEO agency, FTC for fraud, and any local government complaints to report their tactics.

  • Initial Complaint

    Date:05/14/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was accidentally placed on their mailing list a couple of years ago, and since then they constantly spam my work email with job information. I reply to each email asking them to remove me from their list, and yet, they never do.

    Each agent's email signature contains this line:
    "We respect your online privacy. If you would like to be removed from our mailing list please reply with "Remove" in the subject and we will comply immediately. We apologize for any inconvenience caused."

    I have done this step repeatedly, and yet, am never removed from their mailing list.

  • Initial Complaint

    Date:01/24/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Unsolicited contact for IT positions that do not match my geography or skill set.
    They use spam software called mailgun to blast people/

Siri Info Solutions Inc is NOT a BBB Accredited Business.

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