Reviews

This profile includes reviews for ServicePlus Home Warranty's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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ServicePlus Home Warranty has 8 locations, listed below.

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  ServicePlus Home Warranty

  518 Old Post Rd Ste 7 PMB 315 Edison, NJ 08817-4683

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  ServicePlus Home Warranty - Sphwvt, Inc.

  768 Putney Rd Unit 1 Brattleboro, VT 05301

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  ServicePlus Home Warranty

  11260 Chester Rd, 7th Floor Cincinnati, OH 45246

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  ServicePlus Home Warranty

  4100 Market St. SW STE 100 Huntsville, AL 35808

  
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  ServicePlus Home Warranty

  3064 Wake Forest Rd Raleigh, NC 27609

Review Details

• Review fromMinerva L

  Date: 07/19/2022

  1 star
  I've subscribed to this company for a few years now, paying every month, and I am done with this company. I have tried to complete 3 claims in the past few years only 1 was approved; however, their technicians was so bad we ended up having to call the police department to remove him from our property. Ended up contracting someone else. When I explained the situation (Jan. 2022) they said said out their good well they would give a check $175, which didn't cover the cost. This was 6 months ago and I have not received the check. I've called 4 times over the past 6 months and I received a call back yesterday from a supervisor. He was not helpful. He said he shows that check has not been sent out and it will be going out soon. I ask when. He said he couldn't give me an answer because something is wrong with the system and that it is not just my check but everybody's. ARE YOU KIDDING ME.!!! It's hard to believe that nobody has gotten a check in the past 6 month because of your system. I DO NOT RECCOMEND THIS COMPANY!!!!!

• Review fromDarshan Shah

  Date: 07/18/2022

  1 star
  I would like to give them minus 5 stars if possible. This company is just a bunch of scammers. The warranty the have is not worth the paper it is printed on. They give great service when they write up the warranty and sell it to you. They *** offer lower price and then lock you in multiple years of contract for which you have to pay up front. Once the have your money, all you get from them is ************ Anytime, there is an issue they will say either it is not covered and come with some stupid excuse.If you are luck they *** *** say, we will pay you the money and send you a check in few weeks. You can just keep on waiting for the check. After that if you call them 30 times, each time they say that the check is mailed by the billing department and you should get it in a week. Same story over and over again.The worst thing is that if you can cancel the contract and we lost $7800, they will say we will only refund a small amount. But even that one you can keep on waiting and keep on calling them. Each time they say that is is processed but the check will be mailed next week. Or the deposit to your account will happen in a week. Guess what! You can keep waiting and keep calling all you get a lip service. These guys are big scammers. I wish they burn in h*** They really steal money from home owners. Beware of this! I don't wish my worst enemy to go over these issues that we went over

• Review fromJanice L

  Date: 07/16/2022

  1 star
  The customer service is horrible was speaking negative about me to another person did not mute the call the bank representative heard the entire conversation the contract was canceled yet I was still getting drafted from my bank account the company Total Protect was sold to Service Plus someway my information was cross up I did not need two home warranty policies especially since I have had problems with Total Protect in the past

• Review fromKaren S

  Date: 07/15/2022

  1 star
  i spent over 2 hours on the phone trying to get my claim resolved. a tech came for my refrigerator and had to order a part through SecurityPlus. when i checked status i was told the part was on backorder. the reality was SecurityPlus never ordered my part. i called ******* personally and their certified vendor had the part in stock. it was a nightmare and several requests for escalation did reveal that they never ordered the part. they claimed the repair *** was to order part but the repair *** sent me a screenshot where they reqd the part be ordered thru SecurityPlus portal. The numerous phone calls were each a nightmare and it was obvious they did not care. i want out of my contract. can i get help with getting out of my contract with this company that is not legitimate? i see the Attorney General in ** sued this company.....I'm considering contacting my Attorney General.

• Review fromGeorge H

  Date: 07/15/2022

  1 star
  They have technicians run out to your house to collect the service fee than can't find someone to actually repair the appliances. I've been waiting for a payout for my dishwasher for 5 months. Now I have a garbage disposal that has been waiting to be fixed for 2 weeks, but they collected the service fee though! **************** reps have no phone numbers for any other department and they can only send escalations and hope for a response!!

• Review fromMI B

  Date: 07/15/2022

  1 star
  Dont confuse this company with ************************* Plus This company Service Plus Home Warranty is the worst ever.Lied to me numerous times.First they said my Air Condtioner A coil was a pre existing condition that started in May ********************** May 2022 They admitted it was a clerical mistake The policy states you can not get reimbursement for work started without a authorization number.You call and they make excuses why they cant give you authorization number They put you on hold for an hour and transfer you from one department to the next testing your patience and still wont give you authorization number to start Repair. This is a confusingly similar name for their company breaking all business law rules I have studied DONT DO BUSINESS WITH THEM AND LETS ALL START A CLASS ACTION LAWSUIT AGAINST THEM

• Review fromDebora T

  Date: 07/15/2022

  5 stars
  Hopefully I can find some answers with your help they need to be stopped