Reviews

Review Details

• Review fromSuzanne P

  Date: 03/07/2023

  1 star

  Suzanne P

  Date: 03/07/2023

  If foreclosure is your goal, which actually is a resolution that removes the debt for you, you can do that on your own without paying this company to do anything for you. Also be cautious because apparently representing you means impersonating you as they will communicate with the timeshare company while claiming to be you. Absolutely not what I was expecting or signed up for.The legal in the name is nothing but a name. They will remind you that they are not attorneys.The account changes hands constantly. You will need to keep recording who is now responsible for your account. The credit bureau they say will have you covered is as hard to get in touch with as the Timeshare Legal team.Talk about throwing good money after bad. Save yourself even more money and stay away from these people. Hire a real lawyer and see what they can do for you, without a huge payment up front. I feel as victimized by this group as I was in the initial transaction with the Timeshare company.In the end I had to work with debt collecting law firm and the timeshare company myself. I didnt end up saving myself anything in the long run, actually spent more, but my nightmare is finally over.Also be warned, they pay for good reviews here. So that might explain some of what you see.

  Timeshare Legal LLC

  Date: 05/07/2024

  Hello, *******. We apologize for your frustrations, though we are glad to hear that your issues have been resolved. To be clear, we absolutely do not impersonate our customers or contact timeshare companies as suggested here.

• Review fromKimberly S

  Date: 03/02/2023

  3 stars
  So, yes, they were able to get me out of my timeshare, but overall it was a very frustrating process to deal with them. Their communication skills are lacking. I originally had *******, who would not respond to all my questions asked in an email, if she responded at all, and majority of the time her responses weren't even related to what I asked. I emailed a supervisor, after being ignored for over a month, with multiple emails and phone calls to *******, who gave me an excuse when she finally responded, saying she was new and still learning, despite her supervisor saying she was one of the best employees. I was then transferred to ***** and the same day got an email from another rep saying I was now her client, which was confusing. **** started off great, but soon started to lack communication, and I felt I had to chase after her to get responses. I've never dealt with an ************ before, maybe that's just how it is, but I felt that I could've had better attention from them. Also, I paid you over $5k to do this, why am I all of the sudden having to pay for my own stamps and certified envelopes, when the first ones were mailed to me by your company? Originally I was told typical timeframe was 6-8 months, but they've seen quicker lately. I believe that was ************ spoke to on the phone who told me that. It took just over a year. I signed up mid January of 2022, and it was finally closed Feb of 2023. I'm still waiting for my credit to be fully back, but it almost there. US ************* that they work with is also lackluster in their communication skills, and I had to find a second rep on my own, as ******* stopped responding to me, I'm not working with ***, but I feel I've had to chase him a few times too for getting my challenges sent. Overall, I'm happy it's over, I just feel communication could be a lot better.

• Review fromHeather F

  Date: 03/01/2023

  1 star

  Heather F

  Date: 03/01/2023

  My husband and I signed up with Timeshare Legal LLC early March 2023. I provided the documents they requested but have not been able to contact anyone since. I have called (left messages with their answering service) and have emailed numerous times within the last 2 weeks and I do not get a response. The answering service states that someone will contact me within 48 hours yet... still no response. I feel this company is a scam and worse than the actual timeshare company!

  Timeshare Legal LLC

  Date: 05/07/2024

  Hello, *******. A review of your file reveals that we were in touch regularly. We apologize for any difficulties or miscommunications and note that you have been fully refunded in accordance with your request and our policies.

• Review fromDenice R.

  Date: 03/01/2023

  5 stars
  Very pleased dealing with ************************* at Time Share Legal. He was very accessible & walked us through the entire process. It took longer than anticipated, but we were finally able to get rid of our timeshare.

• Review fromCherylyn P

  Date: 02/20/2023

  1 star

  Cherylyn P

  Date: 02/20/2023

  We signed up with TimeShare Legal on Jan 20, 2023. We were told they we were putting good money after bad, so they recommended we stop paying on our timeshare with ******* were asked to send a copy of our contracts and they would get back to us. Less than 2 weeks we have sent several emails to ****** E*** and from 3 different email addresses and they all returned with the same message, BLOCKED, (not undeliverable). There were 3 different staff that we made contact with. ********************** wrote up the contract and had us text him a copy of our driver's license to his telephone number and now that number is no longer working either. There are 3 different numbers, 2 numbers are no longer working, and the 3rd you can only leave a voicemail, but no one ever calls you back. We believe this agency is a total scam, we have been ghosted within 2 weeks of signing the contract. We are looking into a lawyer and avenues to investigate this highly skilled and professional appearing scam artist/team. We are very upset with the BBB A+ rating, as this is what we based our decision on. We also contacted the **********************************, who was supposed to finance several thousands of dollars, and 3 different staff reported that yes Timeshare Legal was a reputable company that they have been working with for years. Perhaps they are also a part of this horrific scam.

  Timeshare Legal LLC

  Date: 05/07/2024

  Hello, ********. We apologize for any difficulties you had contacting us. As you know, we have been in touch with you since then, and the issues have been resolved. Also please note that Timeshare Legal never advises customers to stop paying their timeshares, as that decision is entirely up to you and your counsel.

• Review fromAnna G

  Date: 01/05/2023

  5 stars
  We signed on timeshare legal in distress with entering a contract that was very unfavorable to us. The resort had outrageous maintenance fees. Timeshare Legal was able to get ** out of the contract. ************** communicated with us as we exit the contract. The experience was smooth and we recommend.

• Review fromBarry E

  Date: 12/28/2022

  5 stars
  These guys are AWESOME.. ************************* worked tirelessly to ensure my timeshare was voided, and during COVID no less. The resort had a massive backlog of deed in lieu requests, but ***** kept on them until this morning when I was notified that Im officially out of my timeshare????Id recommend ********************** to anyone, including my own family!!! 2 thumbs way up!!! Thanks *****

• Review fromLinwood L

  Date: 12/02/2022

  5 stars
  Overall, Timeshare Legal LLC is a legitimate business that separate themselves from other exit companies by their offered services such as, credit protection services, and their blog page, and being able to deliver in timeshare cancellation. For me it was 12 months or less . My credit score was not compromised and as a matter of fact my credit score went up 15 points by the time the process was completed. A big thank you to the staff.

• Review fromMaria H

  Date: 11/12/2022

  5 stars
  I want to a give special thanks to the Team members at timeshare Legal for helping us cancel and sell our Timeshare.They took us through the process step-by-step and made sure we that did everything that was needed. We want to give the team Members a big shout out for their hard work and keeping us updated while all the paper work was being processed. They fought for us the entire way. We appreciated their loyalty and their services. They were all friendly, caring, and helpful People.It was such great news to hear that we were FREE from our Timeshare! I was so relieved and almost cried from happiness because I not longer had monthly payments! Our nightmare is finally over. Now we can enjoy a healthy happier life.

• Review fromEd G

  Date: 11/07/2022

  5 stars
  I used Timeshare Legal after being duped by another Timeshare ************* Didn't have to pay in full until I was out of my timeshare. Took 3 months but I was out of my contract!