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Business Profile

Gutter Cleaning

Ned Stevens Gutter Cleaning & General Contracting, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.89

Average of 113 Customer Reviews

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Review Details

  • Tom H

    Date: 06/10/2025

    Tom H

    Date: 06/10/2025

    They were here for ten minutes and only cleaned a few of our many gutters. This company is a scam and should not be used.

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 06/11/2025

    ***, we fully guarantee all of our work, and have been in business for over 60 years, and would like to have a manager speak with you regarding this review. Please contact *********************

  • Alfred F

    Date: 06/07/2025

    Alfred F

    Date: 06/07/2025

    Total Scam! *** Stevens charged me $167 for gutter cleaning that was never done. I have a Ring camera that recorded them taking the ladder off the truck then walking around taking pictures of the house, and putting the ladder back on the van. This was a total of 6 minutes time. No work was done. They faked it and billed me. ***** this company at all costs.

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 06/09/2025

    Al, we have tried to contact you regarding this review. We would like to arrange a manager visit to your home when you are there to address your concerns. Please contact ******************** so we can talk to you.

  • GERALDINE F

    Date: 05/28/2025

    GERALDINE F

    Date: 05/28/2025

    THE YOUNG men do a very thorough job of cleaning the gutters, also reconnected the attachment to the downspout cleaned up properly I was glad to have such a good cleaning, new roof installed last year

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 05/29/2025

    Thank you very much for your review! We appreciate your feedback.

  • Kristin N

    Date: 04/10/2025

    Kristin N

    Date: 04/10/2025

    Great job with gutter cleaning and blowing off patio; driveway and beds after cleaning.

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 04/11/2025

    Thank you Very Much *******! We appreciate your review!

  • Joshua S.

    Date: 01/21/2025

    Joshua S.

    Date: 01/21/2025

    Had previously used them for their gutter cleaning so I decided to engage their services for a gutter installation. Technician ripped up the drip edge upon removal, requiring me to have to call out my roofers to replace to maintain warranty on my roof. Didn't finish the job as the fascia on rear of house was rotted out. Had to arrange another company to come repair & wrap the fascia, doubling the cost of install. It's been over a month since the gutters were supposed to be installed and I have 50ft piece of gutter in my yard and no gutters on the rear of my house. Overall, combined with a charge from a dryer cleaning that was never done, NedHomes has cost me an extra $1600. I've lived in *** for 30 years and would strongly recommend looking elsewhere for any service they provide.

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 01/23/2025

    Thank you for sharing your feedback with us. We're sorry to hear that your experience wasnt up to expectations. We truly value your business and want to make things right.Regarding the Dryer Vent Cleaning Service, wed be happy to send a crew out to inspect the work. Please let us know if youve noticed any issues with your dryer vent since our service, and we will address it.Additionally, we werent aware that the contractor had completed the fascia installation. We have reached out to you by phone and would like the opportunity to send a crew back to your home and finish the job to your satisfaction. If permissible, we would like to send a crew on 1/27/2025 to finish this installation.

  • Eric H

    Date: 01/01/2025

    Eric H

    Date: 01/01/2025

    The did a great job cleaning the gutters and blowing leaves off porch and walkway.

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 01/02/2025

    Thank you so much for your glowing 5-star review! Were thrilled to hear that you were satisfied with our gutter cleaning and leaf blowing services. Your support means a lot to us, and we look forward to serving you again in the future! If you need any further assistance, please dont hesitate to reach out.

  • Elissa O

    Date: 11/13/2024

    I and my family have been customers of ********************** (Now called Neds Home I think) since 2008. *** never had a complaint. Theyve worked with me through good economic times and bad. They worked with me on pricing when my husband unexpectedly passed, and, one March visit after he died they very kindly helped me remove the Christmas lights we had to leave up for a year. (I had no ability to remove them and *** Stevens crew did it gratis.!!)Likewise theyve helped me replace my outdoor spotlights. This company and its crews believe in old-fashioned building old-fashioned good will with its customers and THAT is what keeps customers loyal. Ive had them vacuum out my vents, clean my gutters 4Xs a year since 2008, clean my roof once of ****/algae stains and, two years ago they worked with me on pricing to install brand-new gutters on my home.They did a very nice install!Needless to say Ive been very very pleased with their services.Thank you, *** Stevens!

  • Jack I

    Date: 11/11/2024

    Jack I

    Date: 11/11/2024

    I have been using this company for two years, for twice a year gutter cleanings. The problem is that they call you every day of the year trying to either sell you services you already refused, or new services. I wonder how many people take them up on their constant harassment offers? Asking them to stop does no good. Even if you cancel your service, you will still get harassed. They restrict their numbers so that you can't block them, but constantly leave voice mail messages. Never give them your phone number! Clean gutters are not worth the harassment penalty.

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 11/12/2024

    Since you contacted us yesterday to inform us that you no longer want any calls from us, we have opted you out of any communication from our company. We are currently looking into this matter as we are not seeing your concerns on our end. If you have any further questions regarding this matter, please contact *********************

  • Ryan M

    Date: 11/07/2024

    Ryan M

    Date: 11/07/2024

    This is a predatory company. They show up to your house without your consent or scheduling service. They spam text messages to your phone the day after you call them to cancel services that you had previously cancelled years prior. If you aren't home, they will do work on your house regardless of if you signed up for it, and then charge you for it.Terrible company. Would not recommend.

    Ned Stevens Gutter Cleaning & General Contracting, Inc.

    Date: 11/08/2024

    Please contact ******************** so we can follow up with you regarding this review. For your protection, our calls are recorded for quality assurance purposes, we would like to look into your account and assist with this matter promptly. Thank you.

  • Laura C

    Date: 10/28/2024

    Used them for gutter cleaning of a summer home. They called me and told me I needed new flashing and some gutter repairs. They charged me $1600. for the flashing and repairs however they didn't replace the flashing. I don't live there so I rely on them to do an honest job. Luckily someone I know called and told me that they didn't do a complete job. They are refunding me $700.00 but only after my insistence that job was not completed. I feel like they are scammers and should be looked into.

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