We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Property Management

Access Property Management

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

This profile includes complaints for Access Property Management's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Access Property Management has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Access Property Management

      4 Walter Foran Blvd Ste 311 Flemington, NJ 08822-4668

    • Access Property Management

      455 Larchmont Blvd Mount Laurel, NJ 08054-1929

    • Access Property Management

      1090 King Georges Post Rd Edison, NJ 08837-3701

    • Access Property Management

      140 E Ridgewood Ave Ste 415 Paramus, NJ 07652-3915

    • Access Property Management

      4 Walter E Foran Blvd Ste 311 Ste 311 Flemington, NJ 08822-4668

    Customer Complaints Summary

    • 8 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/07/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This management company has been not meeting their duties as stated in the bylaws. The company is providing misinformation to homeowners, inconsistently providing communication and not addressing imminent concerns that exist. The development has been experiencing excessive power outages and begging for resolve without any resolution for 30 days.

    • Initial Complaint

      Date:10/04/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Aside from historical miss management by Access, an issue is jeopardizing me, my family and my tenants well being. I lived in my condo prior to renting to a long term tenant. The long term intent is to one day move my in-laws there once they are unable to live alone. As the complex rules read, a copy of the lease agreement and renter information must be submitted to Access yearly. Every year I submit all required documentation and no issues with paperwork or my tenant have ever been reported. That is until the board proposed an amended bylaw in 2020-2021 which would place great restrictions on and limit the amount of allowable rentals, thus impacting my current state. This amendment, as appropriate, was voted on by home owners. On at least 1 occasion, the votes were counted and the amendment was NOT approved. The board then decided to conduct a 2nd vote (and possibly a 3rd but I am unable to confirm at the moment) which seemed to indicate their dissatisfaction for the outcome of the original vote. At this time, I expressed concern for not only the proposed amendment since it could possibly impact me and my family but also for their decision to conduct another vote which was seemly unethical and discriminatory. I never received a solidified answer from anyone and the amendment topic went dormant until I began receiving violation letters in the mail in 2023 stating I have been in violation of not submitting any renter information since 2019. In addition to this violation letter, they stated the updated bylaw PASSED without ever providing indication it was passed or copy of the updated bylaw. Since then I resent all past and current renter documents, requested a copy of the amendment and asked for board members contact info. It has been over a month with no response or confirmation of compliance via email or phone call. Lack of response aside, actions from Access and the board have been discriminatory in nature, and I seek fair and reasonable resolution.

    Access Property Management is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.