Cleaning Supplies
Lola ProductsAbout
Important information
- Advertising Review:
On November 14, 2023, BBB contacted the business regarding its website advertising "biodegradable."
According to the BBB Code of Advertising, Environmental Benefit Claims
Advertisers should avoid broad, unqualified environmental claims such as “green,” or “eco-friendly.” Other claims such as “degradable,” “recycled,” and “non-toxic,” should only be used when substantiated and properly qualified. Environmental Certifications and seals of approval may be used if properly issued. Additional disclosures are needed if not issued by an independent third-party.
Advertisers should not make broad, unqualified general environmental benefit claim like “green” or “eco-friendly.”
Advertisers must qualify general claims with specific environmental benefits.
Advertisers must possess competent and reliable evidence (often scientific evidence) to support all environmental benefit claims. Qualification for any claim must be clear, conspicuous, and understandable.
When an advertiser qualifies a general claim with a specific benefit, the benefit should be significant. Advertisers must not highlight small or unimportant benefits.
Unless clear from the context, any environmental claim must specify clearly and conspicuously whether the claim applies to the product, the product’s packaging, a service or just to a portion of the product, package or service.Biodegradable
Advertisers may make an unqualified degradable claim if they have competent and reliable scientific evidence that the entire product or package will completely break down and return to nature within a reasonably short period of time after customary disposal. For items entering the solid waste stream, advertisers should substantiate that the items completely decompose within one year after customary disposal.
Advertisers must qualify, clearly and conspicuously, degradable claims to the extent necessary to avoid confusion about the product's or package's ability to degrade in the environment where it is customarily disposed or the rate and extent of degradation.Our goal is to help businesses avoid unreasonable consumer expectations and minimize potential liability whenever possible.
The business failed to respond to BBB's request to modify their website.
About This Business
Products and Services
Years in Business: 25
Business Details
- Local BBB:
- BBB Serving New Jersey
- BBB File Opened:
- 4/25/2011
- Business Started:
- 7/1/2000
- Business Started Locally:
- 7/1/2000
- Type of Entity:
- Corporation
- Alternate Names:
- The Fifty Fifty Group Inc.
- Business Management:
- Mr. Charles Spitaletta, COO
Additional Contact Information
- Principal Contacts
- Mr. Charles Spitaletta, COO
- Customer Contacts
- Mr. Charles Spitaletta, COO
- Fax numbers
- Primary Fax: (201) 489-6477
- Additional Email Addresses
- Primary: Email this Business
Additional Information
- Payment methods
- Visa, MC, Amex, Discover, Paypal
- Refund and Exchange Policy
- Lola Products has limited warranty of 5 years on all its products!
Lola Products has 100% money back guarantee of 30 days on all of its products! If a consumer contacts Lola with a complaint about a product for a valid reason, they will replace the item at no additional charge. At Lola's discretion, a UPS call tag may have to be issued and the product(s) may have to be returned before it is replaced.If a consumer purchases a product, he/she can return that product for any reason for a full refund within 30 days from the date of purchase. All they have to do is to place the entire item in a shippable envelope or carton, supply us with an address to pick up the package, and we will send a UPS call tag to pick it up. They must include the original receipt, the reason they are returning the product, and specify return or replacement. Someone must be present to relinquish the package for the next 1-7 business days. If there is no one present, they will make 2 more attempts to pick up the carton. If, after that time, UPS is not able to pick up the carton, they will not make another attempt to perform a pick up!If a consumer claims to have a defect in the product and wants a refund, theywill review the defect once they receive it back.
They do not refund money for typical normal wear and tear or breakages from overly rough or excessive use!If you have an issue with one of their products, give them a call. - Business Categories
- Cleaning Supplies
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