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Business Profile

Online Gaming

Jackpocket Interactive Gaming LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Gaming.

Reviews

Customer Review Ratings

1.57/5 stars

Average of 7 Customer Reviews

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Review Details

  • Review fromRobert R

    Date: 07/10/2025

    1 star
    I had an account with ******************** and they did well but once DraftKings took over they will not allow me to sign into my account even after several contacts and replies to and from them. They have my $49 in their account and will not give it back. Its not a lot of money but this company is absolutely horrible.
  • Review fromKathleen G

    Date: 01/23/2025

    1 star
    They are taking multiple payments. I made 1 purchase and they took 4 payments from my bank account.
  • Review fromDoreen P

    Date: 01/09/2025

    1 star
    I have winning tickets that have not been paid. Just taking my money and not paying out. Cannot be reached to rectify emails back and forth. DO NOT USE THIS APP!!!
  • Review fromJay K

    Date: 12/13/2024

    1 star
    I deposited $1000 in good faith and won over $300.After waiting days for my withdrawal, I was told my Venmo wasn't mine and they would not release my winnings. I sent proof to then several times that the Venmo was mine and there is zero reply ******* NOT DEPOSIT WITH THEM It is a shame the ************* of Gaming Enforcement allows them to treat consumers this way.A simple ****** shows dozens of similar complaints in the last few months
  • Review fromSTEVEN W

    Date: 11/28/2024

    5 stars
    I have been using the Jackpocket application for sometime. It has been working fine for me. You do receive your earnings and can cashout at anytime. Good so far!
  • Review fromShanda M

    Date: 10/02/2024

    1 star
    This app is a joke. You win and do not receive your winnings. In my opinion it is a scam.
  • Review fromMarina K

    Date: 09/23/2024

    1 star
    *************. First they make your deposit charge you fees after that the send you message that you can't play . First reson they don't like you'd device after they tell you that you are NY resident. In the beginning knowing that you are NY resident they charge you fees. *** I have played completely different numbers for evening and the put different numbers and different time . They scammers. Be very careful and read they rewiws.

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