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Business Profile

Online Retailer

Jungle Outlet LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

This profile includes complaints for Jungle Outlet LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Jungle Outlet LLC has 3 locations, listed below.

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    Customer Complaints Summary

    • 7 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/30/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company will not stop emailing me despite hundreds of unsubscribe submissions. I have warned them I will pursue this if they do not stop. They are still sending me messages. It is bordering on harassment, in my opinion. I would like them to remove me from my list. There email address is:****************************** Thank you.

    • Initial Complaint

      Date:02/21/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I beg and pleaded I even sent them an email asking them to stop emailing me. They email me at least 5 times a day. PLEASE. Make them stop.

    • Initial Complaint

      Date:12/28/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I just want them to stop sending me emails. I have never bought anything from them and don't intend to. I stared getting emails from them and unsubscribed many times. The emails don't stop. I contacted the company and asked them to stop sending me emails, but they keep coming. I just want the emails to stop.

    • Initial Complaint

      Date:02/16/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This retailer will not unsubscribe me from their emails,despite weeks of my hitting their unsubscribe link.

    • Initial Complaint

      Date:12/20/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a bracelet from jungle outlet my money was sent through PayPal. After a week I did not receive any e mail confirmation. I tried to email company , email came back invalid I tried phoning. number was disconnected. I googled company to try to get contact info it sent me too a third party site that requested my credit card number to look up info. Total scam beware of this company.

    • Initial Complaint

      Date:12/14/2022

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Ordered a pair of earrings on December 2, 2022. Have more received them and I cannot get any answers to my inquiry. I have used the live chat explaining that I have not received my order or any correspondence, and the chat keeps saying that I have a computer issue. The only other directions from them is to pay one dollar to resolve this.

    • Initial Complaint

      Date:08/23/2022

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      August 13th ***** dollars Jungle Outlet purchase for a multigemstone bracelet.There is concern over unscrupulous tactics to hold clients money and not send the product requested or paid for. I order the product first week of August and item still has not been received. There is failure of retailer to answer emails regarding shipping and delivery times and no proper followup or response to **************** emails. I seek the item or a refund of money spent on item .Concerned this is a scam company.

    Jungle Outlet LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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