Reviews

This profile includes reviews for Select Home Warranty LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Select Home Warranty LLC has 6 locations, listed below.

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  Select Home Warranty LLC

  1000 Wyckoff Ave Fl 3 Mahwah, NJ 07430-3164

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  XPD Warranty Group, Inc

  1999 Bryan St STE 900 Dallas, TX 75201-3140

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  Select Home Warranty LLC

  4870 Sadler Rd Ste 300 Glen Allen, VA 23060-6294

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  Polar Express

  704 Caribou Ridge Trl Pflugerville, TX 78660

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  Select Home Warranty Of CA, Inc.

  222 W 6th St #400 San Pedro, CA 90731

Review Details

• Review fromMichelle H

  Date: 07/27/2022

  1 star
  I had this home warranty policy for three years now and have never filed a claim. This summer my air conditioning went out and they have tried to give me every excuse under the sun while they would not fully pay for the repair. They put me through several hoops, one at pictures of my unit which I do not know how to open. They also want it repair or service records which I don’t have because the unit is about three years old and has never been serviced. They wanted me to prove that it was not under manufacturer warranty, I informed them that the builder warranty had since expired and that if I still had manufacture warranty available I would have never contacted select home warranty. The average cost of repairing air-conditioning units is about $350 on the low end. Select home warranty because I don’t have pictures to provide them and I don’t have repair or service invoices to provide them and can’t prove that it no longer has a manufactures warranty they would only give me $150 for the repair. At the cost of the repair in comparison to what I have paid in monthly premiums for three years to select home warranty, I could have paid for the repair myself three times and save that money in my pocket. It seems like they do everything they can to not pay for the service clearly outlined in the contract. They should not be in business! They are a scam!

• Review fromkae r

  Date: 07/26/2022

  1 star
  Where do I begin.
  I was comparing prices between 5 warranty companies. The landing page of Select Warranty where you have to type in your zip code to see if they service your area. Then an automated pop up form happens requesting your name and contact. Keep in mind, there is NO other option, you're almost "forced" to give this information if you want to get a quote.
  The phone number "is required" and normally I give a google number to avoid the drama that ensued, but this time I thought give my mobile thinking I was going to get an "instant" quote based on the information on the form. Instead, no sooner than I hit 'send' someone calls me I instantly explained that I'm just shopping. He was kind of 'bullying" and when I said I wasn't expecting a call he hung up before I could finish my statement.
  
  Within 3 hours, I get five more calls from random numbers where they'd call asking about giving a quote from this company and when I tell them the same they hang up. I also get an email. I respond telling the "Jerry" guy how rude the experience has been. And he does the same, calls, very forceful, and when I say I'm not interested in the warranty. He' asks, "so if we didn't call you would have bought the service". In my mind, I'm like you'll never know. I'm only taking the time to post how rude, bullying, aggressive these people are (and really I only think it was two people calling from different numbers because the voice tone and accent sounded similar. ) so the next warranty buyer doesn't get duped.
  
  Whatever happened to customer service? All the first person had to do was >>>"Apologies Miss, (insert brief explanation), we won't call again and will remove your name from our contact list<<< but instead, I get harassed for nearly three hours. If this is how they treat "potential" clients, I'd hate to see how they treat existing. With service like that, how do they even get clients to disappoint?