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Business Profile

Auto Warranty Plans

Tulip Auto Protection

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Warranty Plans.

Reviews

This profile includes reviews for Tulip Auto Protection's headquarters and its corporate-owned locations. To view all corporate locations, see

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Tulip Auto Protection has 2 locations, listed below.

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    Customer Review Ratings

    4.62/5 stars

    Average of 21 Customer Reviews

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    Review Details

    • Review fromLora L

      Date: 06/04/2025

      1 star

      Lora L

      Date: 06/04/2025

      It appears to be a scam company. My mother accidently clicked on a website of theirs that was masking as Endurance to get a payment phone number, and it was false company. Claiming they could not find her account, got sensitive info from her, suddenly "found the account," and then took her money. She has got a bank deduction (which she did not set up or authorize), and contacts from multiple payment service companies for Tulip ever since (3 different payment service companies in just 3 days alone).I investigated Tulip myself a little less than a week ago and discovered that the website showed no credentials, and the customer service agent that you get when you call the provided number, is fake. The very realistic AI voice asked for my first name, so I told it "Tulip." I gave "Auto" as my last name, and then it said, "Okay, how can I help you today?" When I asked to speak to a real person, the "agent" got glitchy and started cycling between "how can I help you, and goodbye." Then the call was disconnected. Totally a fake. Then today, I double checked the website again for an email address, and now it says the site is unavailable. I wonder if it is because when a payment agency called to collect more from her on Sunday, we told them we knew it was a scam. The agent claimed, "You need to do your research, it's a 5 star A+ business on BBB!" We told him he needed to do his, because obviously it is not. When we told him that the bank had been notified, he hung up.

      Tulip Auto Protection

      Date: 06/05/2025

      Hello,We are terribly sorry to hear about your experience. Although there are a few things we'd like to clarify to clear up any confusion. Our company does not currently advertise in any formality on the internet in which can be correlated in any way to other companies other than ourselves. Our customer service team also are fully trained live representatives. We are also unsure what exactly you mean in reference to "found the account" as that is a complete impossibility, being as any and all payment information can only be directly provided by the -customer in question. Our phone systems and website are working, and we believe your mother may have purchased another policy or more, aside from us and that is where the confusion lies. Our cancellation and refund processes are very simple and detailed in your coverage booklet. We would love to solve the issue, simply by cancelling the contract. Although there has yet to be a direct request for that to happen up until your BB-B review. Please call our customer service phone number at your earliest convenience at ************ so that we may assist you in simply cancelling the policy and honoring any refunds your mother is entitled to. Thank you.
    • Review fromDave v

      Date: 05/01/2025

      5 stars

      Dave v

      Date: 05/01/2025

      Communicate with the mgmt within 5 minutes Calls always returned promptly Owner works around the Clock Seemed very organized and detailed Most importantly, I TRUST THEM !!

      Tulip Auto Protection

      Date: 05/02/2025

      Thank you for taking the time to post a review. We put our customers first so they know they can rely on us at Tulip Auto Protection. Welcome to the Tulip Family!
    • Review fromJodie S

      Date: 03/28/2025

      5 stars

      Jodie S

      Date: 03/28/2025

      They worked with me in so many ways just lov this company will recommend to anybody

      Tulip Auto Protection

      Date: 03/29/2025

      Thank you for taking the time to post a review. We do everything we can to make customers happy in all ways that we can, separating our company from the rest. We put ourselves in your shoes and will continue to make our customers our first priority!
    • Review fromEd M

      Date: 12/29/2024

      5 stars

      Ed M

      Date: 12/29/2024

      This Company helped me with a car wash, oil change, and every time I used the plan they were easy to deal with, and have great customer service!

      Tulip Auto Protection

      Date: 01/23/2025

      Thank you for your review! We strive daily to provide quality service where other providers don't. And will always fulfill our promise of your experience being nothing short of exceptional.
    • Review fromDennis M

      Date: 04/11/2024

      5 stars

      Dennis M

      Date: 04/11/2024

      Great company **************** is top notch Great people to talk to By far one of the best I have

      Tulip Auto Protection

      Date: 04/12/2024

      Thank you so much for taking the time to let the everyone know how you feel about Tulip! We will continue to strive for the best customer service and to keep our field of customers blossoming. As always, we apricate your business and look forward to the next few years we have ahead. Tulip *************
    • Review fromManuel P

      Date: 03/01/2024

      5 stars

      Manuel P

      Date: 03/01/2024

      They were thorough, patient and helpful in walking me threw my need.They are honest in fulfilling their words.They will work with an individual in his/her monthly payment.

      Tulip Auto Protection

      Date: 01/23/2025

      Thank you for your response. We pride ourselves on our honesty and integrity and most importantly will work with your budget in every way possible to keep you as a customer and save you money with the high cost of auto repairs and maintenance.
    • Review fromGary M

      Date: 02/05/2024

      5 stars

      Gary M

      Date: 02/05/2024

      Thanks to this particular man, Mr. ********************** as my experience with him was phenomenal! He was able to refund my money back to me as quickly as Five minutes. I was sad that I had to leave this protection plan because of being laid off from work but I highly recommend working with ****************, if you are in need of a full service protection plan for your vehicle. Thank you for your respectful service!

      Tulip Auto Protection

      Date: 03/21/2025

      Thank you so much for the kind words. Our company believes in honesty, transparency, and keeping our customers happy. Welcome to the ********************** family!
    • Review fromMichael R

      Date: 01/09/2024

      5 stars
      When my vehicle was having issues and the check engine light was on I was worried I wouldnt have a way to get to work. Im glad that I had decided to enroll with Tulip when I did a few months ago. I called Tulip and told them what was going on and they helped me find a great service center nearby for the repair. I paid a $100 deductible and the administrator paid the rest. The customer service agents were very kind and knowledgeable. They were true to their word paying for my oil change as well.
    • Review fromChanel H

      Date: 12/22/2023

      5 stars

      Chanel H

      Date: 12/22/2023

      I am very impressed with Tulip Auto Protection. They were true to their service agreement. I had joined them only a few days ago and within obtaining there warranty I was able to get my automobile emergency serviced.Thanks alot.

      Tulip Auto Protection

      Date: 03/21/2025

      Thank you for taking the time to share your experience and in joining the Tulip Family! We pride ourselves on helping our customers every step of the way!
    • Review fromMichelle K

      Date: 12/13/2023

      5 stars

      Michelle K

      Date: 12/13/2023

      I signed up in Oct 2023 and the agent was thorough and explained everything in detail. I was given free maintenance that day and used it and the company kept true to their word and paid my maintenance. This week I needed a starter and alternator and the claim was paid with no issues. The agent that signed me up was kind, knowledgeable and most importantly, honest. I finally have faith in a company that is true to their word. Very very happy customer

      Tulip Auto Protection

      Date: 03/21/2025

      Our #1 goal is to make sure our customers get the highest level of coverage on their vehicle and that they never have to worry about their repairs, that is our job!

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