We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Warranty Processing

N.C.W.C., Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Warranty Processing.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/07/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The NCWC warranty company committed to paying an invoice for a automobile services under there warranty and has not answered the telephone or pay the bill when they said they would. The car owner paid her part and now has been waiting for the warranty company. The **************** won't help in resolving this matter.

    Business Response

    Date: 06/15/2023


    We have received and reviewed ***************************** complaint filed with your office. We have reached out to the repair facility but the calls have reached voicemail. We will continue to call the service provider to get this claim payment processed. Alternately the service provider can call our special claims hotline at ************************** to expedite this payment.

  • Initial Complaint

    Date:04/05/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I'm having a pro lem with palmar auto warranty. The address is ************************** *****. **. *****. I have my car at *** motors in ******* **. *****. It's been there since Jan. ** car is a 2011 *** ******* and it has been finished since the end of Feb. I am paying 250$ a week to rent a car off my mechanic and I keep calling them. They keep telli.g me that the machines are down and won't spit out the check to pay for this. I really need my car back. I'm behind on my rent and ready to be evicted because I have to pay to rent this car. J think it's only fair that I get my car paid for and the money I'm paying to rent this car reimbursed. . The number I am calling is **************. Ext 505. I also emailed the manager at claims@ ncwcipcica. Also emailed info@ Palmaradministration.com. no response from either. I bought and paid for this insurance so I wouldn't end up in this situation of being evicted and it would of been cheaper to just pay myself to get my car fixed. None of this makes sense. Any help you could give me or the next step would be much appreciated. ** number is ************. Thank you and have a good day

    Business Response

    Date: 06/13/2023


    We have received and reviewed ***************************' complaint filed with your office. We had a claim filed by the customer on 02/07/2023. Upon processing the claim for approval there was a delay in the claim funding from the insurance provider which in turn caused a delay in our ability to process the claim approval. The delay has been resolved and payment delivered to the repair facility. We have been advised that the vehicle was repaired and returned to the customer.

N.C.W.C., Inc. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.