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Business Profile

Appliance Repair

A&D Appliance Service Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Appliance Repair.

Reviews

This profile includes reviews for A&D Appliance Service Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

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A&D Appliance Service Corporation has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 3 Customer Reviews

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    Review Details

    • Leo W

      Date: 04/21/2024

      Leo W

      Date: 04/21/2024

      A and D is the worst appliance repair company Ive ever dealt with. We had a service guy come out to look at our fridge, didnt seem like he knew what he was doing but he ordered parts and said he would schedule a date and time to replace the parts. The company called and said they got parts so they set up a day and time for 8am to 12pm. We got a family member to come to the house since we both work and at 12:30 we called to see where the service guy was the office picked up and said he was at the parts store (laughable) since he didnt order the right part. We asked if he would be showing up that day to repair the fridge. They said they would call when they found out, they never called back, he never showed up, and they never answered our repeated calls and messages. It seems they are screening their phone calls so they dont have to deal with this issue as we still have a brand new fridge that we cant trust to keep our food from spoiling. I wish there was more we could do besides leave a bad review as this company shouldnt be in business anymore.

      A&D Appliance Service Corporation

      Date: 04/22/2024

      i would love to help this zip code is in ** ************************************************* email cannot confirm who this customer is. we have not exchanged any funds as well.

    • Lois C

      Date: 02/23/2024

      Lois C

      Date: 02/23/2024

      If I could rate them 0 I would. Technician showed up before parts arrived at 8am Friday when they were fully aware the parts have not been delivered. Parts would be delivered later the same day. Technician said someone would come back later. Nobody showed and you can never get a live person on the phone that knows anything about anything. Never received a call back and my appointment was rescheduled for 10 days later without checking if I am even available. How stupid is that.

      A&D Appliance Service Corporation

      Date: 02/24/2024

      Customer complaint is about scheduling issue. Most calls are scheduled by outside warranty companies. Please remove this customer's complaint as there is nothing I can do to fix her complaint.

      A&D Appliance Service Corporation

      Date: 04/22/2024

      hello i would respond as i can not find this individual looks like we serviced this individual and repair her product her complaint is not same day turn around time. if a job needs parts to complaint we would need to wait to rcieve we schedule and email is sent out when confirmed on the phone and a email and call the night before. dont undserstand this is BBB or yelp

    • liz w

      Date: 11/21/2022

      liz w

      Date: 11/21/2022

      we had these guys come out two times to repair our dishwasher. It was leaking from the right side door. The came out, said we needed a part and left to order it. Part came in, we set a date, I took off from work and when they called me, when they were 30 mins away and I did not answer, they simply moved on to the next appt, WITHOUT even letting me know. Just one call, 30 mins before the start of my appt window.....then left me hanging. I was home, I took off for them, but they don't care. Then, we set another appt. They come out, install the part, leave (after we tipped BOTH of them) and when we ran the dishwasher, it STILL leaked, from the SAME place. I called the repair guy himself, who spoke barely any English and he said I needed a new dishwasher. HUH? So i called the dispatcher, who said I had to open a case with Electrolux directly to get a new unit. I hung up, called Electrolux and A&D had already called and told them that i refused service. I told them that I did in fact have service that day (crappy service, but service none the less) Electrolux and I finally got it straightened out.....but these guy stink so use someone else. Not worth 3 days home from work to still have a broken dishwasher.

      A&D Appliance Service Corporation

      Date: 02/24/2024

      We try our best with multiple automated reminders and calls ahead. Regarding the broken dishwasher we try our best to fix everything the first time. If it is not fixed we can not just give you a new unit mfg has to deem unit unpreparable. ******* is who holds your warranty they determine replacement. Please have review removed as this claim hold no ****** to services not being render and no finicial value was exchanged. Her review is with her mfg

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