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Business Profile

Home Warranty Plans

Liberty Home Guard

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Warranty Plans.

Reviews

This profile includes reviews for Liberty Home Guard's headquarters and its corporate-owned locations. To view all corporate locations, see

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Liberty Home Guard has 3 locations, listed below.

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    Customer Review Ratings

    4.2/5 stars

    Average of 1,717 Customer Reviews

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    Review Details

    • Review fromInash P

      Date: 07/29/2022

      5 stars
      Today (7/29/2022) - I happened to talk to Liberty Home Guard ************ ****** about my issue. He was one fabulous customer service representative!! He was very calm. He took the time to listen to me patiently. He was extremely helpful. He tried resolving the issue as soon as he could. He was just wonderful and because of him, I think I wouldn't be leaving LHG anytime soon. He explained things as much as he could. He escalated the issues quickly too which was beyond his "pay grade". LHG called and resolved the issue very quickly. They explained all the matters "matter of fact" **** It turned out I did not understand the issue at hand. I could not thank LHG and **************** in particular enough. Hooray to ****** E and LHG!! THANK YOU and sorry that I did not understand the invoice.
    • Review fromDarlene K

      Date: 07/29/2022

      5 stars
      Very good explanation of services offered and pricing. Looking forward to not needing the services - but glad were covered in case we do!
    • Review fromEric B

      Date: 07/29/2022

      5 stars
      *****************************, my sales agent, is a rock star. He helped get my home signed up for a policy, asked me several questions about my background and found me some great discounts. I signed a long term deal and am looking forward to a lot of peace of mind over my home.
    • Review fromLori P

      Date: 07/29/2022

      5 stars
      enjoyed talking to ****, explained everything quite well. hoping for this kind of experience for the next year.
    • Review fromPrem R

      Date: 07/28/2022

      5 stars
      ******** was very professional and answered all my questions. Very knowledgeable about the home warranty business.
    • Review fromMichael R

      Date: 07/28/2022

      5 stars
      Agent was knowledgeable when explaining about the contract. Recommend this home warranty to everyone
    • Review fromStacey B.

      Date: 07/28/2022

      5 stars
      *********, my customer service specialist, was very thorough and informative when purchasing my policy, and he offered me multiple discounts as well as reviewed everything in detail to make sure I understood the policy before purchasing. As I just purchased the policy today, I cannot review service request handling yet, but the purchase process was easy and smooth.

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