Music Instrument Store
Gollihur MusicAbout
Important information
- Additional Info:Gollihur Music is a leading internet-based family-owned music store specializing in Upright Basses, as well as the parts/accessories/strings and other useful and essential items for them.
About This Business
Products and Services
Years in Business: 27
Business Details
- Local BBB:
- BBB Serving New Jersey
- BBB File Opened:
- 7/18/2007
- Business Started:
- 10/31/1997
- Business Started Locally:
- 10/31/1997
- Business Incorporated:
- 2/1/2014
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Gollihur Music, LLC
- Business Management:
- Mr. Mark Gollihur, President
Additional Contact Information
- Principal Contacts
- Mr. Mark Gollihur, President
- Customer Contacts
- Mr. Mark Gollihur, President
- Additional Email Addresses
- Primary: Email this Business
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Payment methods
- Major Credit Cards (Visa, MasterCard, Discover, AMEX)
PayPal
Check
Money Order - Refund and Exchange Policy
- To begin with, it's easiest to rule out the items that usually CANNOT be returned for refund/credit; here they are:
* Items returned without authorization.
* Audio cables that have been removed from their packaging.
* CDs/DVDs that have been opened.
* Items that have been in your possession for more than 30 days.
* Pickups or pickup systems that have been installed (unless otherwise specifically excepted by a special trial period offer). If you have installed the item, you have accepted ownership.
* Strings that have been cut, installed, or otherwise wound onto the peg of an instrument, no matter how briefly.
* Amplifiers, and certain other electronic items (exceptions exist for certain items with trial periods - but the items are not returnable once those periods have expired.)
* Items that have been misused, abused, or improperly installed.
* Special Order Items.
* Closeout/Discontinued/"Bargain Basement" items.
* Items returned with missing/damaged parts or packaging (not re-sellable as new).
So, your best practices are:
1. Inspect your order immediately upon receipt, to ensure that you've received the correct items, undamaged. If a box arrives and it looks like it has been impacted, notify the shipping company at the time of delivery if possible. Ask the driver to make a note of it, anything that can be done to start a claim will speed-up the process. Delays and problems are unfortunate, but they do happen, and there are necessary steps required to resolve them.
2. Keep Everything - Please retain (and try not to damage) all factory packaging, the box, and all accessories/parts/instructions/extras/etc.
3. Don't Install It if you have concerns - If you suspect that something is defective or wrong, don't install it. - Business Categories
- Music Instrument Store
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