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Business Profile

Credit Repair No Advanced Fees

Credit Saint, LLC
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Complaints

This profile includes complaints for Credit Saint, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Credit Saint, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 99 total complaints in the last 3 years.
    • 61 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/19/2025

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]



      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID 23492493, and find that this resolution is satisfactory to me.




      Regards,



      Zachary Williamsif I myself didnt call and say I want to cancel my account and their reason is that they called me back and I didnt answer, no email or any other attempts were made to reach me. So while talking to the **** attempting to resolve the issue I was told the cancellation call I made April 2, 2025 would have to go under review and I would receive a call back May 14, 2025. I never received that call so I called back today June ******* and spoke with a guy named ***** employee # **** who now says I cant receive a refund of my money at all because I canceled my account.

      Business Response

      Date: 06/30/2025

      We spoke with this client on the same day of his complaint and were able to resolve all of his concerns. The client is only in their first cycle of disputes, and we have a follow up scheduled to review the results of that first cycle. We are eager to see what the power of Credit Saint can do for Mr. Williams and appreciate the opportunity he gave us to find a solution that met with his approval.

    • Initial Complaint

      Date:06/09/2025

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Regards,

      ******* ******

      Business Response

      Date: 06/17/2025

      We appreciate the opportunity to address these concerns and are thankful we were able to resolve them with the client. While the client had not yet been in the service for the 90 days required, we understand that this process can be frustrating and that the credit bureaus certainly add tremendous uncertainty to that process. After fully addressing all of this clients concerns, he was refunded and we wish him the best of luck on his journey towards better credit.

    Credit Saint, LLC is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

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