Reviews

This profile includes reviews for Orbit Energy & Power LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Orbit Energy & Power LLC

  570 Mantua Blvd Sewell, NJ 08080-1022

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  Orbit Energy & Power LLC

  1512 George Jenkins Blvd Lakeland, FL 33815-1313

Review Details

• Review fromRommel R

  Date: 08/18/2022

  1 star

  Rommel R

  Date: 08/18/2022

  My panels were installed in February. Then March 7, they were supposed to be working, but according to delmarva power, orbit never sent the docs for running nor for changing the meters. Since then, delmarva has been charging me and I have been paying a loan for the solar panels since February. No benefits from this and I have contacted orbit many times. They keep saying the money paid for the build should be reimbursed by delmarva. Delmarva states that is orbit to be blamed because they send the letter to operate on July 28. I'm still paying bills and my situation had not been changed since then. At the beginning my wife I were very happy with the agent who sold us the panels and all the benefits we thought we would have, but the agent, doesn't reply to me at a time needed and the company doesn't respond for my questions and situation. I have had to rely on other departments from the company to see if they can help me get someone in the customer service department to help me because this department doesn't answer. I have thought of getting a legal approach to delmarva or orbit because none of them wants to take the responsibility to accept their mistakes. Delmarva took 3 months to give the permit to trim the tres from my house and never changed the meter knowing that I had solar panels installed. I have also come to the conclusion that if I don't get my reimbursement of all the bills paid, I would ask for the panels to be removed and stop paying the loan. I am losing more than what i earning and I prefer to pay a good lawyer than have this at my house. I should have waited or compare other solar companies and not let myself be involved in this because of a frend of mine who told me it was a good company. I was holding my review to this company for a while, but I haven't seen any improvement. And I'm tired. If the company would tried to fix my problem, I would not give this review, but they have let me down for 6 months already.

  Orbit Energy & Power LLC

  Date: 09/14/2022

  Hello ****************-- we would hope that after receiving your reimbursement check we recently mailed out to you and taking ownership for the mistakes made by ******** Power we could start our relationship on a ***********. We take pride in valuing our customers and holding your woes with our service as a priority. Thank you for your business!

• Review fromCheri C.

  Date: 08/12/2022

  1 star

  Cheri C.

  Date: 08/12/2022

  This company is definitely a scam. They will not return your calls. We are now in our third year with the company and the solar panels have damaged our roof that we paid for before installing and ruined the paint in the ceiling in my house. The solar panels never work and still have a huge electric ****. No one returns your calls. We are going to hire a lawyer at this point. Our neighbors have solar and are very happy with the companies they hired. Orbit got to big and cant keep up with all the complaints. Dont go with this company.

  Orbit Energy & Power LLC

  Date: 09/14/2022

  Good morning *****-- we are sorry to hear that you are currently dissatisfied with your services. We would love to hear from you and offer a solution to the problems you are facing. Please reach out to our customer service department where we are committed to serving you. Thank you.

• Review fromMarleni A

  Date: 08/10/2022

  1 star

  Marleni A

  Date: 08/10/2022

  Worse company ever. No response, they quick to charge you monthly when you Panels dont even work. I try to call them 6 different times still no answer as of why Im getting charged a loan and the panels dont even work.

  Orbit Energy & Power LLC

  Date: 08/12/2022

  Good Morning *******,Firstly I would like to apologize for any inconvenience you've experienced-- secondly I would like to reassure you that a check to refund you for loan payment's has been cut and sent and, you should be receiving that shortly-- moving forward we will reach out diligently to make sure the process is nothing short of an exceptional experience. Thank you for your patience.

• Review fromNate D

  Date: 08/03/2022

  1 star

  Nate D

  Date: 08/03/2022

  THIS IS A SCAM!!! They advertise Government funded 100% -- "act quick before these funds are discontinued by our state!" This is total fraud -- the company give you a loan to pay for the equipment and trys to sell you on it by saying you will no longer pay an energy **** but will be paying a Solar energy ****.... There is no 100% government paid solar anything -- this company shouldn't be in business - The sales lady on the phone had to get her manager ****** as they didnt want to tell me it was a loan -- only till i talked to ****** did they come out and admit that they are trying to loan you the equipment... Such crap!!

  Orbit Energy & Power LLC

  Date: 08/12/2022

  Thank you for your concern-- rest assure that here at Orbit Energy and Power one of the things we pride ourselves on is integrity, we don't have any advertisements were we state 100% free. Sorry for any confusion the conversation you had with our sales rep may have caused. As you stated you will no longer have an electric ****-- yes there will be a **** for the system if is is financed, as there is a **** for anything you finance. However, going solar does have many government incentives that comes with it. Thank you!!