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Business Profile

Utility Contractors

Millennium Account Services, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Utility Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/13/2024

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company reads the electric meter. About 5 months ago I saw someone entering my backyard fence gate, which mysteriously got broken, in order to read the meter. I asked the person what they were doing, they told me, I asked for them not to enter my property without permission. I then called the company to ask to be compensated for my broken gate, which they refused, and ended up agreeing with the person I spoke with (****) that no one is to enter my yard ever again without permission. He told me they would come to my door to ask for access or just estimate the meter reading. Today someone tried to enter this same broken gate again. I have a dangerous animal, that is why I am denying access without my knowledge.

    Business Response

    Date: 06/28/2024

    We have turned this over to our insurance business partner a claims adjuster from ****** will be reaching out to the customer

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