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Business Profile

Producers

Church & Dwight Co., Inc.

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Church & Dwight Co., Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Church & Dwight Co., Inc. has 5 locations, listed below.

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    Customer Review Ratings

    2

    Average of 5 Customer Reviews

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    Review Details

    • Kay N

      Date: 01/07/2025

      Kay N

      Date: 01/07/2025

      A settlement was decided months ago regarding dry shampoo ( *******) and I still have not received a refund. They keep asking for my address - I think responding 4 times is enough. They seem like scammers.

      Church & Dwight Co., Inc.

      Date: 01/09/2025

      Church & Dwight Co., Inc. is not handling the settlement administration. Your comments have been forwarded to the agency responsible for administering settlement payments.

    • Eugen P

      Date: 04/30/2024

      Eugen P

      Date: 04/30/2024

      I use their Viviscal product for hair growth. I have no idea if it is working, but wanted to give it a shot. They have THE worst customer service. They keep telling me the subscription has gone through when it did not, they hang up on me, they give me incorrect information regarding my purchases, etc. Do they not want to make sales? How hard is it to get your customer service to provide correct information?

      Church & Dwight Co., Inc.

      Date: 05/21/2024

      We attempted to followup by phone on 5/17 and are sorry we missed you. We received your feedback on the Better Business Bureau (BBB) website regarding your recent experience with our company. At Viviscal, we strive to provide excellent customer service and ensure a smooth experience for all our valued customers. We deeply regret that we fell short of your expectations on this occasion, and we appreciate that this matter was brought to our attention.We understand that creating a second Viviscal subscription online was an important step for you, and we sincerely apologize for any frustration or inconvenience caused by the difficulties you encountered. This is certainly not the level of service we aim to provide, and we have taken immediate steps to address the issues you raised.We value you as a customer and hope that you will provide us with an opportunity to make it right.If there is anything else we can do to assist you or if you have any further questions or concerns, please do not hesitate to reach out to us at ************. We are here to help and look forward to serving you better in the future.

    • Oneita S

      Date: 07/27/2023

      My complaint is against Nair hair remover, it left severe ***** and permanent scar's on my legs. This happened in March of 2023. The company refuses to take responsibility for the product although I took several pictures. They said they don't pay for personal injury but they would pay your doctor ***** I'm the one who has to live with these scar's not the doctors. They sent me a $10 check which was a slap in the face for what I went through. I didn't cash this check because if I did that releases them from any further liability. I would like to start a class action or torte case against them. If anyone is interested or if an attorney See's this PLEASE SEND ME A MESSAGE.

    • regina b

      Date: 04/23/2023

      Small refrigerator. They are a horrible company. They dont own up to their mistakes and defects ! They owe me for my dresser. No wonder why they not accredited with the BBB. Dont buy their products!!

    • Linda H

      Date: 11/28/2022

      Oxi Clean Spray ruined 4 articles of clothing. It left spots similar to bleach stains. Bottle clearly states it's for all fabric. Chlorine Free. I've used it before with no issues but I'm not sure what happened this time. I've have attempted to get some compensation from ************************************************* I've filled out the questionaire and sent pictures of the clothes several times. All I get back is an automated message that they are sorry and will look into it. Very disappointed with their lack of consumer responsbility.

    Church & Dwight Co., Inc. is NOT a BBB Accredited Business.

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