General Merchandise
iPacesAbout
About This Business
Products and Services
Years in Business: 15
Business Details
- Local BBB:
- BBB Serving New Jersey
- BBB File Opened:
- 3/16/2011
- Business Started:
- 3/1/2010
- Business Started Locally:
- 3/1/2010
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Ingenuities Paces LLC
- iPaces.com
- be4change.com
- Business Management:
- Mr. Thomas Jordan, Owner
Additional Contact Information
- Principal Contacts
- Mr. Thomas Jordan, Owner
- Customer Contacts
- Mr. Thomas Jordan, Owner
Additional Information
- Refund and Exchange Policy
- iPaces.com and be4change.com refund & exchange policiesiPaces refund and exchange poicy:Customers must have a valid RMA number (assigned by Customer Service) before returning any products to Ingenuities Paces (iPaces) and the RMA number must be written on the return shipping label only. Email [email protected] for RMA number. The customer is responsible for filing all claims with the carrier they use to return RMA's. It is recommended that the customer insure the product being returned (for full value) in order to avoid any potential exposure if product is lost or damaged while in transit. All products that are damaged while in transit to iPaces from the customer against an approved RMA number will be refused/rejected back to the customer. Products must be shipped prepaid. iPaces does not cover return shipping expenses unless return is due to a iPaces error such as over shipment, mis-shipment, or sales error. For standard RMA's, the customer has 30 days from the date issued to return the product. For short-ship, mis-ship and over ship due to iPaces warehouse error, customer has 15 days from ship date. If a customer refuses a shipment from a iPaces warehouse, credit will be issued at the time the refused product is received back at the iPaces shipping warehouse. These shipments can be assessed a shipping fee and/or a processing fee. The customer must notify iPaces, by emailing [email protected], when a vendor drop ship shipment has been refused. Credit will be issued once the shipment has been verified as received back to the vendor. Returns that require iPaces product management approval before an RMA is issued may take up to 48 hours for processing/approval. Special orders for customers are not returnable. Restock fees of 10% or greater may be applied to stock balance or open box (non-defective) returns. If a restock fee applies to a return request, the iPaces Customer Service Representative will notify the customer of the exact amount of restock fee at the time RMA is requested.be4change.com refund and exchange policyThe company accepts the return of any new book purchase from be4change.com in its original, unmarked and unused condition within 20 days of the shipment date. A full refund, less shipping charges, will be promptly issued to the customer's credit card. A copy of the packing slip must accompany all returns, which is included with the purchase. Customers who do decide to return a purchase, must send the package by UPS, USPS insured, or any other method that provides insurance and tracing. Customers should retain the insurance and shipping receipt until the credit appears on their charge card account.Please send returns to:MyBooksAndMorec/o TheRetailerPlace.comDepartment RM5055 West 79th StreetIndianapolis IN 46268
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