Reviews
This profile includes reviews for Citi of Books, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
4.31/5 stars
Average of 52 Customer Reviews
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Review fromFrank R
Date: 09/19/2024
5 starsFrank R
Date: 09/19/2024
I was treated like a VIP and dealing with **** was a pleasant experience and guided me step by step in compelling my quest to publish my cookbook ****** Old World Secrets To Good Italian Cooking. The whole group made my experience a simple task! Thanks guys youre were all fantastic.Citi of Books, Inc.
Date: 10/04/2024
We spotted your splendid 5-star review, *****! We at Citi of Books are beyond happy you were satisfied with our service. Our team is committed to delivering high-quality service to our authors, treating each one like a VIP, and your feedback is a great encouragement to us. Your book fulfillment officer, **** ******, is glad you had a pleasant experience working with her on your book, highlighting her step-by-step efforts in publishing your masterpiece.We look forward to the success of your cookbook, ****** Old-World Secrets to Good Italian Cooking. Thank you so much for trusting us. Saluti e saluti oggi!Review fromJoseph V
Date: 09/13/2024
5 starsJoseph V
Date: 09/13/2024
I am a self-published author of a historical novel that was well-received and reviewed but lacking in exposure. Therefore, I was surprised to receive a representation offer from Citi of Books. The call came at an inopportune time when I was busy with another matter, and we had just received a scam call over our house line. The subsequent caller was *************************, and I assumed that he, too, was just another scam caller. In addition, I am hard of hearing, and the phone isnt exactly HiFi. Bottom line, it was an unpleasant conversation directed at him. Yet he persisted, and we finally agreed to continue our contact by email. In the interim, I researched the credibility of Citi of Books both online and on the *** **** and decided to go ahead with the offer. After that, we communicated flawlessly by email.The following contacts went extremely well. I found ************** a skillful and considerate representative of the firm, along with ********************* who took over the particulars of the project. She is supremely thorough, knowledgeable, and professional, while skillfully navigating the countless elements of the production process, from the very start to the last detail and announcement that the novel has been launched. Her attention to detail is uncanny. She manages the process without offending the authors, which calls for tact and excellent negotiating skills. To summarize, the process was flawless after the unfortunate initial phone call, thanks to her and the production crew. If I had to assign grades, I would, without hesitation, award a five-star rating.****************************** Author, FULL CIRCLE: A Refugees TaleCiti of Books, Inc.
Date: 10/04/2024
Hello, ******! Thank you for your fantastic 5-star review! We, at Citi of Books, are delighted that we made your experience with us a great one. Our main objective is to provide high-quality customer service, and were glad to hear that we succeeded. We deeply appreciate you taking the time to do your research about our business and for trusting us. Citi Of Books provides a variety of top-notch marketing and advertising strategies as part of its marketing solutions for your book to reach thousands of readers. By utilizing the strength of conventional media outlets and contemporary internet services, *** is at the forefront of fostering your career as an author.Your author advisor, ***** *****, is glad to know that he was able to gain your trust and that you were amazed by him, highlighting his skills and being considerate despite your dissatisfaction with the initial call. He is indeed a remarkable representative of the firm. Your exceptional book fulfillment officer, ***** *****, is also thrilled that you acknowledge her quality of being thorough, knowledgeable, and professional working on your book. We are looking forward to the success of your amazing book, Full Circle: A Refugees Tale. Thank you once again. Have a great day!Review fromMichael B
Date: 09/03/2024
1 starMichael B
Date: 09/03/2024
I think they run an unethical business. They called me after a searching my last name since they also called my brother and left a message with him about my book. I made the mistake of calling them back and falling for their plan that I had a ********* Interview on People of Distinction. I searched and found that such a program does exist, but I believe now that all I was paying for was a chance to get an interview. I paid the initial installment and before the ink was dry on the contract and the book information document they called again. This time it was a hard sale for turning my book into a movie. The voice mail stated that a production company called them and showed an interest. When I called back, the truth was a chance to submit my book to movie production companies for a mere charge of just over $4000.00. I told them i did not have that kind of money and asked how any company would be interested in a book that has only ***** copies in circulation. I had to get ***** with the salesperson and ended the call. Now realizing what they were going to do I wrote a letter the next day requesting they end my contract and refund any monies not yet spent. They tried to convince me over the next two days to stay on, so I wrote another letter telling them to cancel the contract and asked for a refund. Well surprise, surprise, they had their finance department call me back and stated that since I had filled out the book information document, whether complete or not, there would be no refund. It had been only five days since I completed that document and two of those five days were Saturday and Sunday. So, I seriously doubt that they spent the entire amount by then considering that the contract stated that nothing would be done for the interview until all monies were received; the final payment would have been in October. If you deal with this company, be very careful what you sign and what they say they are going to do for you.Citi of Books, Inc.
Date: 09/10/2024
Dear *******,Citi of Books (COB) acknowledges your review and concerns about our company. We hope that this response clarifies the situation. We, at Citi of Books, strive to provide a remarkable experience, and your case was an unusual one. ***** us to explain the concerned situation.Citi of Books is a hybrid publishing company that has been operating since 2023. When providing information to the public, a radio interview is one of the best mediums to use. That is why, in cooperation with *********s host, *******************, and Citi of Books Publishing, the inspiring and amazing stories behind every authors work will be heard.This extensively broadcast talk show has already conducted interviews with ***** of the most remarkable people in ******* over the past few years, including NBC producer ******************* and former **************** anchor *********************. Authors who land a spot on this radio interview program will undoubtedly reach millions of listeners who could end up being book customers courtesy of CBS prominence and extensive national reach.You can visit Citi of Books ********* Interviews with the link below: ************************************************************************ People of Distinction is a platform for professional and even enthusiastic authors to engage in a genuine discussion and learn from and with them on inspirations, themes, and narratives from blossoming authors. The interview would not be selective or by chance; therefore, the author will be interviewed based on the schedule.Based on the data, the author still has a balance of $1,119.30. When payment is fully made, the author will surely receive an email schedule for the interview.In addition, the author signed the contract in which conditions were discussed. It was stated that after signing, the author would not be able to get a refund for the service, either fulfilled or still in process of the fulfillment. You may review the contract you signed.The previous call was intended to notify you of any potential marketing opportunities for your book. It was never intended as a commitment or directive to pursue any project, particularly one as significant as a movie adaptation. Transparency is essential to us, and we want to ensure you are completely informed of all potential options for increasing the reach and success of your work.May this explanation address your concern and clear up any confusion. Hence, we would be happy to discuss the situation with you in more detail for clarification. Please reach out to us directly at ****************************** ***************. Thank you and have a wonderful day.Review fromDenis T
Date: 08/28/2024
5 starsDenis T
Date: 08/28/2024
Just wanted to relate my experience with Citi of Books, ************* was prompt and attentive. Their book specialist Zari went the extra mile in considering my needs when it came to changes of not only the book cover but the manuscript as well.Their sales director ***** went the extra mile in explaining the companies services and immediately retuned all my calls. Finally there seems to be a company a self-published author might turn to, to get sound advice and *********** Impressed!Citi of Books, Inc.
Date: 09/04/2024
Hello, *****! We are incredibly grateful that you took the time to leave us a brilliant 5-star review. We, at Citi of Books, provide our authors with the best experience, especially self-published authors like you. Your book fulfillment officer, *********************, is delighted to hear that you highlighted her efforts in your book, from its book cover to the manuscript. *************************** is also happy to know that you are beyond satisfied with the service and advice he has provided. We always aim to go extra for our authors books. We are looking forward to the success of your book. Thank you for trusting Citi of Books. Have a great day!Review fromKathy Z
Date: 08/14/2024
5 starsKathy Z
Date: 08/14/2024
I have recently been a client of Citi of Books and have been very impressed with their service! Unlike another publisher I was involved with, this company's responses were quick, professional, and amazing! ****** my contact, has been friendly, caring, kind, and professional. She responds quickly to any and all of the emails I have sent to her. That is a big deal. The other publisher has taken so long with every step, months actually, and with Citi of Books it has not been the same experience. Everyone I have spoken to has been great. My initial contact *** has been marvelous and I appreciate her so much! It's not easy to trust your project with strangers, but Citi of Books has become more like friends. I highly recommend them!Citi of Books, Inc.
Date: 08/20/2024
Hi *****, your kind words about our service and 5-star review made our day! Comments like yours make our work worthwhile. We, at Citi of Books, strive to provide excellent customer service, and it's always rewarding to receive such positive feedback. Your book fulfillment officer, *********************, is pleased that you have acknowledged her efforts in your book, highlighting her being friendly, caring, kind, and professional. ********************* is also delighted to hear your kind words. We aim to make every step of the process as seamless and quick with as much quality as possible. Without great authors like you, we couldn't achieve success! Thank you for trusting and recommending Citi of Books. Have a great day!Review fromZoilita G
Date: 08/13/2024
5 starsZoilita G
Date: 08/13/2024
My experience with Citi of Books has been very positive. I found ********** and ********************* have been particularly helpful. I highly recommend them. *************************Citi of Books, Inc.
Date: 09/04/2024
Thank you so much for your sparkling 5-star review, Zoilita! It gives us much joy to know that you are very satisfied with our service. ********************* and ********************* are delighted that you acknowledged and recommended them for their efforts in your book, highlighting their professionalism and friendliness. We, at Citi of Books, aim to provide the best possible service to our authors and make them happy. Your review just made our day. Thank you once again and have a good day.Review fromPearla H
Date: 08/07/2024
1 starPearla H
Date: 08/07/2024
They are scammers; they will not pay me my royalties.Citi of Books, Inc.
Date: 08/15/2024
Dear, ******.Citi of Books (COB) acknowledges your review and concerns about our company. We hope that this response clarifies the situation. We, at Citi of Books, strive to provide the best service possible, and your case was an unusual one. ***** us to explain the concerned situation.Your book, A Silent Cry, was published by COB last April 2023, and is still available in the market. Refer to a few of the bookstore links where the book can be purchased:Citi of Books: ******************************************************************************************************: *************************************** ****************************: ************************************************: *************************** Depository: ******************************: ********************************: ******************************************************************** a million: **************************** the successful release of the book, the author and the publisher made marketing efforts to boost the books visibility. Please refer to the links below:Blog posts:************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************** posts:*************************************************************************************************************** *************************************************************************************************************** **************************************************************************************************************** Instagram posts:******************************************************************************************************************************************************************************************************************************************* ************************************************************* ************************************************************* ************************************************************* TikTok ************************************************************************ ************************************************************************ ************************************************************************ ************************************************************************ Based on the record, you have a total claimable royalty of $224.29. Furthermore, according to the royalty department, the author failed to submit a royalty claim request. The royalty department also sent you your login credentials so that you can check (monitor) your royalties online. For you to claim your royalty, COB sent you an email where the W9 form is attached. Please fill out the form and return it to us so that we may begin processing your royalties. May this explanation address your concern and clear up any confusion. Hence, wed be happy to discuss the situation with you in more detail for clarification. Please reach out to us directly at ****************************** ***************. Thank you and have a nice day.Review fromDr. Darrell T
Date: 07/30/2024
5 starsI am an author of seven published books. Therefore I have worked with a few book publishing companies. I have high praise for this company and especially for ***************************.Many of these companies only want your money. They care nothing about you as an author. The sad part is the majority never read your book even though they published it.However ***** has gone above and beyond the call of duty. I became impressed with him when he told me about certain passages in my book. He also followed my social media platforms and gave me great marketing advice like promote myself more as an author even though I have other businesses that I also promote. I also had my first hard back cover book published through this company. ***************************** Ph.DReview fromSemyon B
Date: 07/22/2024
5 starsSemyon B
Date: 07/22/2024
It was a nice collaboration with Citi of Books stuff. I'm especially impressed by ******************************* job, her sufferance, and her hard work. I'm sure that this edition of my book VARIATIONS ON THE ***** ************************************ will get special attention from the audience and therefore a great success! Good Luck!*************************Citi of Books, Inc.
Date: 07/23/2024
Hello, ******! Thank you so much for taking the time and leaving your amazing 5-star review! ***************************, your book fulfillment officer, is happy to hear that you appreciated her effort in your book. We, at Citi of Books, are very grateful that you were satisfied with our service. We strive to provide the best possible experience for our dear authors to reach a wider audience. The success of your book is linked to your cooperation with our service, which we couldnt create without great authors like you. Once again, thank you for choosing us. Have a good day!Review fromBill H
Date: 07/19/2024
5 starsBill H
Date: 07/19/2024
It was a pleasure working with ****** and *******. They were very polite and patient with all my questions. Very professional and I am very pleased with my book that they published for me. My Pets Baby Book Thank you. You deserve a 5 Star rating. You earned it. *************************.Citi of Books, Inc.
Date: 07/23/2024
We appreciate you taking the time to leave us a 5-star review, ****! Thank you for highlighting ****** and ******** professionalism, politeness, and patience; they are delighted to hear your kind words. Citi of Books always aims to delight authors with our service and our attention to detail, and we are happy that you had a great experience. We look forward to seeing your book be successful. Once again, thank you for choosing and trusting Citi of Books.
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