We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Publishing Consultant

Citi of Books, Inc.
BBB accredited business seal
BBB Accredited BusinessB Rated by BBB

Reviews

This profile includes reviews for Citi of Books, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Citi of Books, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    4.31

    Average of 52 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Diana F

      Date: 06/04/2024

      Diana F

      Date: 06/04/2024

      Hello,I'm a writer and I've had the pleasure to work with ********************* at " Citi of Books " and I have to say her expertise in managing the L.A. Time Festival of books has been exceptional. I'm now in the process of sharing a few my marketing Captions and photos to her blog to reach my readers. *****

      Citi of Books, Inc.

      Date: 06/06/2024

      Hi *****! Thank you so much for the fantastic 5-star review! *****, your marketing fulfillment officer, was thrilled to read this news from you. We're incredibly proud of her work and truly appreciate you taking the time to share your positive experience. It's wonderful to hear you'll be sharing your marketing captions and photos on our blog; that's a fantastic way to connect with your readers! We're excited to showcase your work and help you reach a wider audience. Thank you again for your kind words and for choosing Citi of Books!

    • Jon H

      Date: 05/30/2024

      Jon H

      Date: 05/30/2024

      I am currently working with ********************* on my resonse to and the presentation of my book in the **************** Book Fair as presented for me by **** of Books.I did not attend the Fair myself, but ***** has kept me aprised of the event with pictures and a summary of the questions asked about my entry.Having now worked with two of Citi's staff, I am totally satisfied with my investment in this program and having made this investment though Citi of Books.I would be comfortable working with **** in the future!***************** Author of the Childrens Book Little Dog "The Little Dog Who Met *****"(This was the book presented in the show, and If it is important to anyone, not my first book)

      Citi of Books, Inc.

      Date: 06/03/2024

      Thank you so much for the fantastic 5-star review! We're thrilled to hear that *****'s communication and representation of your book at the Los ************* Book Fair exceeded your expectations. It's wonderful to know you felt well-informed and engaged throughout the event. We appreciate your investment in our program and your confidence in Citi of Books. We look forward to working with you on future endeavors!

    • Aaron B

      Date: 05/30/2024

      Aaron B

      Date: 05/30/2024

      Current staff is helpful and, while they provide no promises, have been working systematically to give my book the best opportunity for success.

      Citi of Books, Inc.

      Date: 06/03/2024

      Thank you for your review! Citi of Books appreciates your feedback about our helpful staff. We understand you'd like more concrete promises about your book's success. While we can't guarantee results, we can assure you that our team is working diligently to maximize your book's potential. We'll continue to keep you updated on our efforts.

    • Roger G

      Date: 05/28/2024

      Roger G

      Date: 05/28/2024

      I worked closely with ******************** through the process of getting my book published and found her to be very easy to work with, and very knowledgeable about what needed to be done, and how and when to do each part of the process. When she would ask about any part of it, she wanted my input, if it was worthy, she followed my advice, if not we discussed it and came to an agreement, and then went with the agreed upon plan. She was very instrumental in how and what was done, and I know beyond a shadow of a doubt the finished product was much better by following her advice than it would have been with going by my plans. Excellent people to have worked with, happy with the finished product, would be happy to work with them again, anytime.

      Citi of Books, Inc.

      Date: 06/03/2024

      Hi *************************. Thank you for this wonderful feedback. Your book fulfillment ******** ********************************** expressed her sincere gratitude for your kind words and 5-star review. We strive to create a partnership with our authors, and it's incredibly rewarding to know that ************************ expertise and open communication style helped you achieve a finished product you're truly happy with. Our team is dedicated to excellence, and your positive review motivates us to keep raising the bar. Feel free to share any suggestions or don't hesitate to reach out if you need anything in the future. Thanks again for your kind words and for choosing us!

    • Jim L

      Date: 05/28/2024

      Jim L

      Date: 05/28/2024

      I want to compliment ***************************, my Book Fulfilment Officer at Citi of Books, for the attractive, professional job she did preparing my novel, "Making the Most of It," for publication. She was fast and efficient and worked closely with me to make the few changes required to complete the project. Thank you, ******.

      Citi of Books, Inc.

      Date: 06/03/2024

      Hi, ***. Citi of Books would like to express its appreciation for your kind review. We'll be sure to pass your compliments on to ******************************* like this is truly motivating! Her dedication to both efficiency and collaboration makes her a valuable Book Fulfillment Officer. It's great to know she worked closely with you to ensure a smooth and successful publishing process. Thank you for trusting Citi of Books.

    • Joseph C

      Date: 05/27/2024

      Joseph C

      Date: 05/27/2024

      Over the last 15 months one of the bright relationships developed has been with the assigned Fulfillment Officer, ****** *******, She has been responsive and has tried in every way to accommodate my concerns and aspirations. I have found that customer service considerations within the Citi of Books Organization, has been less than desired, but because of this bright spot in my working relationship with the company, I continue to look forward to a long term affiliation. Joseph R. C***** Author

      Citi of Books, Inc.

      Date: 06/03/2024

      Thank you for your review! We're delighted to hear that *************************** has been such a valuable resource for you over the past 15 months. Her responsiveness and dedication to your concerns are truly appreciated. While we're happy with ******** performance, we understand your feedback regarding broader customer service at **********************. We're always striving to improve, and your insights are valuable. We'll be sure to share them with the appropriate team. We're grateful for your continued trust and look forward to a long-term affiliation with you as well.

    • Phillip S

      Date: 05/24/2024

      Phillip S

      Date: 05/24/2024

      On May 21, 2024, ***************************, sales rep, lied that no money was required to get my book published. The info he sent me was upfront about requiring an "investment" to get my book republished. Beware. Say goodbye to any money you give,

      Citi of Books, Inc.

      Date: 06/03/2024

      Dear ***********************************, Thank you for bringing this to our attention. We take transparency very seriously at Citi of Books, and misrepresentation of our services is unacceptable. Our sales representatives should be upfront about any investment required. We're investigating this matter with *************************** to ensure it doesn't happen again. We'd be happy to discuss our publishing options with you in more detail and clarify any confusion. Please reach out to us directly at *************** or ***************************** so we can address your concerns.

    • ezra b

      Date: 05/23/2024

      ezra b

      Date: 05/23/2024

      i am an established author, having had 7 books previously published by large publishing companies. citiofbooks contacted me and so far has been very responsive. my book is just being published by them now, so we'll see how it goes. in the meantime, both ********************* and *********************** have been particularly helpful. i will give them 3 stars for now and change it to a higher rating if their promises pan out.

      Citi of Books, Inc.

      Date: 06/03/2024

      Thank you for your review, *******************! We appreciate you taking the time to share your experience and highlighting ********************* and ***********************' helpfulness. We understand, as an established author, you have high expectations. While we can't guarantee specific outcomes, we're dedicated to maximizing your book's success. We're confident in our approach and look forward to exceeding your expectations.

    • Leta L

      Date: 05/23/2024

      Leta L

      Date: 05/23/2024

      *************************** is very pleasant and responsive to phone calls/emails. She always returns calls same day when asked if possible. She wants to do her very best. As a business owner, I dont give 5 stars to individuals as everyone as room for improvement..including me.

      Citi of Books, Inc.

      Date: 06/03/2024

      Thank you so much for taking the time to leave a fantastic review! ***************************, your Book Fulfillment Officer, expressed her joy upon reading this thrilling news. We truly appreciate you highlighting her pleasant demeanor and responsiveness. At Citi of Books, we strive to provide exceptional customer service, and ******** dedication to returning calls promptly and exceeding expectations is a prime example of that commitment. Were fortunate to have her on our team, and your kind words will certainly motivate her to continue excelling. Thank you again for your feedback.

    • Florine P

      Date: 05/23/2024

      Florine P

      Date: 05/23/2024

      ******************Reference: ******************************* had the privilege and honor of working with her over the past few months.****** is an A+ team player.******'s unwavering commitment to producing a product of excellence, evident in every task she undertook, assures of her high standards of work.****** worked with me until I was happy with the book's outcome.****** was always polite, addressing me as ******************, even when frustrated.

      Citi of Books, Inc.

      Date: 06/03/2024

      Hi *****************************. Thank you so much for taking the time to leave such a fantastic 5-star review, and especially for your kind words about *****************************, your book fulfillment officer. Indeed, Ms. ****** is very helpful in many areas. She always finishes her work with excellence and high standards. We truly appreciate you sharing your experience. Your positive experience is our top priority, and we're committed to maintaining our high standards of service and professionalism. Thank you for choosing Citi of Books.

    Citi of Books, Inc. is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.