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Business Profile

Product Development and Marketing

AIPMM

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Product Development and Marketing.

Complaints

This profile includes complaints for AIPMM's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

AIPMM has 5 locations, listed below.

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    • AIPMM

      680 W Nye Ln Ste 201 Carson City, NV 89703-1500

    • AIPMM

      10775 Double R Blvd Ste 102 Reno, NV 89521-8956

    • AIPMM

      4801 Lang Ave NE Ste 110 Albuquerque, NM 87109-4475

    • AIPMM

      9120 Double Diamond Pkwy PMB 1996 Reno, NV 89521-4842

    • AIPMM

      9080 Double Diamond Pkwy # A5 Reno, NV 89521-2800

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:03/20/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am writing to file a formal complaint against APIMM regarding their handling of my request for an extension for the Product Manager course, including the exam, which I purchased from 280 Group, repeated attempts to resolve this matter with the company directly, I have yet to receive a satisfactory response. I enrolled in the PM course and, unfortunately, due to unforeseen personal circumstances, including the passing of my sister and being diagnosed with long-term COVID-19,I was unable to complete the course within the allotted timeframe. Consequently,my exam expired in 12/23 before I could schedule it. I reached out to 280& AIPMM via email and phone since 12/23, hoping to obtain an extension to take my exam. Despite following the procedure and submitting my request in writing via email and postal mail, AIPMM informed me, through an email from Theresa, that my request had been denied twice.This is perplexing,as I never received any communication regarding the denial or the alleged violations of the code of conduct.Theresa's email falsely claimed attempts to contact me via phone, email, and mail, which is untrue.the assertion that I used unprofessional language, as conveyed by Rina from 280 Group, is baseless, as I have never spoken to AIPMM over the phone or breached any code of conduct.AIPMM refused an offer from Rina to cover the cost of extending my membership, adding to my confusion & frustration.This unjust treatment and lack of communication are unacceptable, particularly considering the extenuating circumstances I faced.I urge the BBB to conduct a thorough investigation into my complaint and compel AIPMM to provide a comprehensive response within 14 days.I seek an explanation for the denial of my extension request, clarification on the alleged code of conduct violation, and resolution of any mistaken identity issues.Furthermore, I request that AIPMM address their predatory practices of denying extensions and imposing additional fees for exam retakes.

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