Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Event Planner

Fit Factory Events USA LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Planner.

About

This business has 1 alert

Important information

  • Additional Info:

    BBB has received information the business often cancels or postpones races. In the event races are cancelled or postponed, the business does not typically provide refunds as the refund policy states: 

    “Unfortunately, we DO NOT issue refunds. The logistics of setting up and planning the event make it impossible. Location and date are subject to change. We will make every effort to maintain the original date and location, however some locations may cancel or city regulations make a date or location impossible to use. Just make sure you are good to go before signing up…”

    Participants must sign a waiver to participate which provides information on the business refund policy.

    BBB contacted the business to address business practice concerns. The business did not respond.

Business Details

BBB File Opened:
3/16/2023
Business Started:
8/10/2000
Business Started Locally:
3/17/2022
Date of New Ownership:
3/17/2022
Business Incorporated:
12/10/2018
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Cool Event
Fun Runs
Terrain Race
Bubble Run
Foam Glow
Muddy Dash
Blackout Run
Blacklight Slide
Business Management:
Mr. Russell Bridges, Managing Member

Additional Contact Information

Principal Contacts
Mr. Russell Bridges, Managing Member

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.