Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Home Furnishings

Orien Life Corp

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Furnishings.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDeborah T

    Date: 05/16/2024

    1 star
    Orien life is a unreliable company. I ordered a bed which upon trying to put it together would not even fit together. After we carried to heavy boxes to and from daughters house had it packed up to send back they wanted pictures so after weeks of going back and forth with Amazon still no results we took pictures but to Orien who wanted the pictures they would not send .I also tried to go to Amazon AToZ program and was assured it would be settled nope . They just gave me an address to send it back even though Orien said they didn't want it back . It cost us 115.00 to get it I shipping. I can't believe they want me to pay for shipping to send it back to a company who said they don't want it back . This is a very bad company should be put out of business! Then also Amazon is at fault as well to say they help people in the AtoZ program when they don't ! I have always trusted Amazon but I'll be rethinking that now . Deborah ******** 
  • Review fromcharles w

    Date: 04/30/2024

    1 star
    I received a bed for my three year old child and it smelled of chemicals for three weeks. Our child could not sleep in the bed. I called the company three times in a four day period with no response. Do not buy from this company. They finally emailed me, not called as I requested, and told me to stick the bed outside for a few days to air out. We have let it air out and it still smells. Our 3 year old is unable to sleep in her first bed. This company is AWFUL. Please avoid them.
  • Review fromMarissa A

    Date: 04/02/2024

    1 star
    Ordered from ****** and cancelled before shipment because I heard bad things about this company. This was proven to be correct. They refused to fully cancel and sent it anyway. We called multiple times before shipment and were told the only way to get a refund was to refuse the delivery. Ok, not a huge deal. Then received an email after we refused the delivery saying that normally they wouldn’t give a full refund because it is the “fault of the customer for not cancelling” but would make an exception. What?! Keep in mind that we DID cancel but THEY wouldn’t on their end. Still getting the refund but blaming the customer for something they did NOT do is bad business.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.