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Business Profile

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America's Domain Listing Bureau, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Directory Advertising.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/07/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We received an automatic draft of $225 on 11/29/22 for an Annual Domain Listing Subscription. We did not authorize this charge and we do not use this service for our domain listing. Not only are we requiring a refund, but we are also discontinuing any automatic draft authorization from this business. We are unaware of how this business got our banking information. We have made numerous attempts to contact the business but have been unsuccessful. Americas Domain Listing Bureau is either a SCAM, or a business using highly unethical business methods to prey on consumers.

  • Initial Complaint

    Date:02/06/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We keep getting a bill from them and we have never used them. Dont even know who they are.

  • Initial Complaint

    Date:01/10/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Last year we sent this company a check for $225.00 on October 28, 2021. At the time I was instructed by one of our pastors to pay we thought it was a legit bill for our website. Come to find out from our IT person that is not who we use. Our error. However, on November 15, 2022 they withdrew $225.00 out of our account without our consent. They created an electronic check that we did not authorize. I have tried calling them at ************* and that is now Gentle Dental. I have also tried ************* and its not in service. I have also sent several emails to ******************************* and not one response. I would like to know why they drafted our account without consent and how do we get the $225.00 that was unauthorized back?

  • Initial Complaint

    Date:11/17/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We were scammed by this company. And ************ used a check sent last year to charge us again this year. Even after we contacted our bank to report fraud and also canceled it.

    Business Response

    Date: 11/29/2022

    Your subscription has been cancelled and a refund check has been issued.

     

    It shows it should arrive by December 6th but we have been informed from other customers sometimes a week after the delivery date it has arrived. 

     

    So between December 6th -December 13th most likely.  But the refund  has been submitted and is in process to being sent to you.

     

     

America's Domain Listing Bureau, LLC is NOT a BBB Accredited Business.

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