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Business Profile

Solar Energy Contractors

Sol-Up
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.54

Average of 13 Customer Reviews

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Review Details

  • William L

    Date: 09/25/2023

    Let me start by saying I do not have sol-up and will not be using sol-up, This is a review of how they are out to scam you.
    First I asked for them to come to my home to go over pricing, instead the salesman showed up wanting me to sign a doc agreeing to pay them. I refused. I never seen a truth in leading doc.
    Than they sent a man to my home to make sure my electric panel will work with the new solar. Everything went ok.
    Here is the SCAM they than sent a roofer to my home. He was here less than 10 min and told me he would have a price for me and when they come back they would be putting a load of tiles in my driveway. I explained I have zero problems with my roof. Why are you telling me you want to replace my roof. He told me Sol-up wanted the bid. It was over 20K for this new roof I did not need.
    The scam is they will 100% guarantee your roof but only because they sell you a new roof.
    Sol-up tried to say my tiles are old that is why I need a new roof. I have zero leaks on my home. I have counted over 12 or more home on my street that have had solar installed and did not have to have all the tiles replaced.
    I will be going with Tesla solar. I warn anyone dealing with sol-up to look long and hard at the numbers they provide. There is something not right with the numbers provided. The lower the the rate the more the base price goes up. I think they are making double what they put in the bid once to figure the bottom line number but again I was never provide a truth in leading doc.
    Double check everything this company does because there is something not right with the numbers provided and the roofing scam they are running.

  • patricia p

    Date: 09/15/2023

    Solup installed our system in Dec 2022
    And the service has been excellent
    We have been VERY pleased with everything they have done , besides getting the solar panels -
    We purchased new windows , AC Unit ,
    Pool Heater , the install guys are very professional , pleasant and helpful.
    Yes , I would recommend Solup to anyone looking into this type of energy source .
    We are Very Happy Customers
    Patricia P
    Henderson Nv

  • David P

    Date: 09/27/2022

    Great sales people and installation was smooth and I was satisfied. That said, if you need ANY post installation help, this is NOT the company for you! I have an issue to be handled and have spoken their "customer service rep" three times over the past two weeks. Every time they forward me to a new department with only voice mail, I have left three messages, and have had exactly ) returned calls. I called back and insisted on talking to a human beings and apparently that's "not possible". I personally believe service AFTER the sale is as important as the sale itself. Apparently SolUp has another business model, and I am NOT a fan! My advice, select another company (there are MANY) that will provide you the service and support you deserve after spending tens of thousands of dollars.

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