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Business Profile

Survival Supplies

Patriot Society

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Survival Supplies.

Complaints

Customer Complaints Summary

  • 12 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/19/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We thought we were making a one time donation to the Patriot Society in November 2021, and we never really checked our **************** statement to see that they had been taking $42.60 out of our account every month until we just caught it today on July 17, 2024! We should have looked at our statements more closely, and we just assumed everything was above board. So I contacted the phone number listed on our **************** statement for the Patriot society ************) to Complain and Get a refund for $42.60 going back to November 2021, but every time I called the number, I was instantly disconnected as soon as I pressed the customer service Option. I called four times and each time I was disconnected. I contacted **************** to create a dispute with this company, and the best they could do was stop them from Taking money out of our account every month. That has stopped, at least. But **************** said it was impossible to go back that far and get credit for all the months and months, totaling $1783, that was taken out of our account and given to the Patriot Society. Then I did further research online, and saw that their website is no longer operational and supposedly they are a scam company. There is no way to contact them, even for **************** to contact them. So we were Ripped off by this company, and we wish there was someway you could track them down wherever they are in this world, and put them in jail for stealing our money! I can always say that on our **************** statement it said that they were located in ****************, and when I called the number it showed up as Located in **************, ******. If there is a God, and I know there is, we hope that someone from the Better Business Bureau will research them and get back to me after you are able to track them down, wherever they went to. There must be some way For us to be compensated. Thank you.

  • Initial Complaint

    Date:07/09/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company should not be charging me anything -

    Customer Answer

    Date: 07/10/2024

    Im not sure how they got my debit card info, I have never purchased anything from this company as it is not even a 'real' company. They have a website that does not work and a phone number that is not really active. The phone allows you to call but you can not leave a message or talk to anyone - it hangs up on you no matter what option you select. I have been trying to reach out to them for a few months now and have had zero luck doing so. I had to close my bank account and am disputing all the charges I received from them. After doing a ****** search of this company, apparently they do this to a lot of companies. They stole almost $600 from me - they are a scam company. 

  • Initial Complaint

    Date:06/23/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In September I purchased a book on line. When I did the online vendor made offers for other purchases which i did not agree to. On June 17 2023 I learned that the online vendor had been drawing $39.95 per month from the account I used to purchase the book as a membership fee. I made contact with Patriot Supply via telephone and was told that I signed up for membership in September 2022. I advised the employee that I did not agree to membership and demanded a refund of the money that I had been withdrawn from my account $359.55 I was told that they could close my account and refund 2 months membership fee. I told her to close the account and told her that I wanted a full refund not just 2 months worth. On that day I received email confirmation that my account was closed. On June 22,23 I checked and saw that I had been reimbursed $79.90 (2 months fee). I again called Patriot Society and was advised that their policy was that only a 2 month reimbursement could be made. I again told the employee that I was not satisfied and that unless I received full reimbursement that I would make a consumer fraud complaint. On this date I filed complaints with the *** Internet crime center and with the ***** ************************ Consumer protection Office. While I do wish for a full reimbursement from Patriot Society I am Primarily writing this complaint to warn others of the unethical methods this company uses to commit fraud.

  • Initial Complaint

    Date:06/14/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I found a charge on my card for $39.95 that I did not approve. I don't order from this company and want a refund of my money.

  • Initial Complaint

    Date:05/10/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I never signed up for a subscription, but was charged monthly anyway without my knowledge or consent. Had my bank not caught it, I would not have known.

  • Initial Complaint

    Date:04/03/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Original purchase 2/17 They charged my account in three transactions (should've been my first clue) $1.04,$3.95&$13.66 3/9 $42.13 and not currently trying to process another $42.13 trying to process for this coming Tuesday 4/4. I have tried to stop this with Patriot Society and with my financial institution and unforturnately have not been able to resolve this situation. I did receive the book I purchased but I did not and do not agree to a monthly subscription!!!! I purchased with my card online and will now need to cancel this card and get a new card for my checking account.

  • Initial Complaint

    Date:02/13/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    From about 10/22 I order what I thought was just a small book and agreed to pay for shipping and my card was charged a 3 times in 1 month then every month up to 42 dollars each time. I never look at email and I dont delete them. I went through all my emails and i never received any from them. Totally lies. How many elderly has fallen victim to their scams. Im not stopping with this complaint. They must be stopped

  • Initial Complaint

    Date:11/01/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I asked for a book and thought I paid them for shipping and handling but for two months now they have taken $39 from my account for a membership I NEVER asked for.

  • Initial Complaint

    Date:09/02/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I don't know this company but they have charged my credit card $181.69; I would like a refund!

  • Initial Complaint

    Date:08/29/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My wife ordered a small pamphlet from The Patriot Society and was charged a few dollars. The next month they dinged our account for $39.95 for some bogus membership we did not apply for. A complaint has been filed with my bank and that card closed.

Patriot Society is NOT a BBB Accredited Business.

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