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Business Profile

Virtual Currency

Coin Cloud

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Royers d

    Date: 05/02/2023

    Worst possible customer service I’ve ever encountered in 38 years living I will never ever store my money with their wallet ever again they stole $380 from me and will not give it back. I’ve asked for a refund so many times been told I’m gonna get a refund for the last week still nothing in my account. Every time I call they give me a run around and make me wait for hours on hold. I encourage everybody to stay far away from this app Coin Cloud is a scam and they steal money from people I’m not the only one that has happened to and I’m sure it will happen to more so stay the away

  • Greg G

    Date: 07/19/2022

    Do not do business with them!!! I spend more time each month contacting them because they haven't paid than I'd prefer. They removed a machine from one location after telling me they would not be removing it. We then had a break in at another location and a week later the machine still sits here mangled and unusable while my customers ask when they'll be able to use it. I canceled the contract with them after a lady spent 3 days trying to get the machine to work (no fault of her own, blurry camera) she then spent $25000 and bought Bitcoin. Coin cloud stated that the machine wasn't profitable and was very rude over the phone. I told them to come get the equipment and pay me the money owed. Worst Company I've dealt with in a long time. They don't communicate with each other and tell you something different every time you call in.

Coin Cloud is NOT a BBB Accredited Business.

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