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Business Profile

Wheelchairs

All Star Wheelchairs
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for All Star Wheelchairs's headquarters and its corporate-owned locations. To view all corporate locations, see

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All Star Wheelchairs has 2 locations, listed below.

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    Customer Review Ratings

    3.17

    Average of 12 Customer Reviews

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    Review Details

    • Estle S

      Date: 06/11/2024

      Estle S

      Date: 06/11/2024

      They get your money and they are not available for anything you need to ask about their products save yourself a headache and just keep your money, this company is a pain in the a**

      All Star Wheelchairs

      Date: 06/12/2024

      This customer has been calling for a flat tire issue with her nephew's chair we have provided information letting her know we do not provide service and it is clearly stated in our warranty. She complains because she wants us to do provide service we do not.

      We sent her a replacement wheel & inner tube to resolve issue. Unfortunately it was shipped to her address as opposed to the shipping address she provided for her nephew. We apologized and suggested she mail it to him since obviously we could not stop the shipment. Then she wanted us to ship it to him as well. We have tried to help but some people just want everything done for them and unfortunately we have company policies.

      We apologized and tried to help but that did not seem enough and it is a real shame that we get bad reviews for customers who are so difficult to understand and cooperate.

    • Stephanie C.

      Date: 04/19/2024

      Stephanie C.

      Date: 04/19/2024

      Purchased a chair from them and while test driving it, it kept shutting off. We called customer service and they sent a replacement charger. It didnt fix the issue and now we cant get anyone to help is with other solutions or to start a return.

      All Star Wheelchairs

      Date: 03/10/2025

      Dear *********,Thank you for bringing this issue to our attention. We sincerely apologize for any frustration you have experienced as a result of this. After thoroughly reviewing our records, we were unable to locate an order under your name or contact ************** we would like to assist you further, we kindly ask that you reach out to us directly at ********************************** or ***************** with any additional information such as your order number, email address, or any other details. This will help us quickly locate your order and address the issue youve raised.We are committed to resolving this matter as promptly as possible and appreciate your patience and cooperation in providing the necessary information. Please dont hesitate to contact us so we can immediately resolve this issue.Thank you for your understanding

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