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Business Profile

Entertainment

Reactive Resources, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Entertainment.

Complaints

Customer Complaints Summary

  • 43 total complaints in the last 3 years.
  • 13 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/18/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I joined Costco yesterday. Today I received an email to fill out Costco survey. I gave them my address.email, cell phone number. They asked me to choose a reward item then asked me for my credit card info to pay for shipping. I took a pause, called Costco club in Avon Ohio & they said it was not from them. Thank *** I didn’t provide all credit card information. I do not know how they knew U joined Costco yesterday - very scary. Can they do anything damaging to me with the info I did provide?

  • Initial Complaint

    Date:07/11/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was scammed in think I was taking a survey from cvs pharmacy. I paid S&H for a free product and now I'm being charged monthly for this crappie product. I've went as far as canceling my card.

  • Initial Complaint

    Date:07/07/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    they are spamming me with emails that cannot be unsubscribed from posing as a security company with a "***************" email address to generate website traffic for ad revenue.

  • Initial Complaint

    Date:06/27/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 6/16/23 I received an email regarding CVS Shopper Reward. i completed the survey and was told that I was eligible for 1 reward. I selected the Herts Dash Cam. The website '************************ stated that I should pay shipping and handling of $5.80. The site also said "Easy Returns" "30 days guarantee'. The above amt from Magnificent Craft Supply was first declined by Capital One (my cc company) and only confirmed after my acceptance. To my disbelief I saw a payment of $89.95 billed to a different company (Prosperousga with phone number ###-###-####. First I contacted Capital One on 6/17/23 who told me to contact the merchant. I did so and told them to cancel the transaction. I was given a cancellation number and told that I would be refunded. I waited and called back after receiving the "product-dah cam) and no refund. The second representative told me that the seller does not accept returns and that only the subscription aspect was cancelled and not eh purchase. I will be returning this package as soon as possible via certified mail.

  • Initial Complaint

    Date:06/26/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Multiple spam emails from multiple accounts. Unsure where they got my email from

  • Initial Complaint

    Date:06/12/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    For several months, Reactive Resources in Sparks, NV, has been spamming me relentlessly. I don't trust their unsubscribe button, but constantly block their e-mail. They must change e-mails frequently, because their "School of Word Play" e-mails keep coming. How do I get this to stop?

  • Initial Complaint

    Date:05/16/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    05/16/23- but almost daily. Sending SPAM emails, and the "unsubscribe" does not stop it.

  • Initial Complaint

    Date:05/10/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Out of the blue, I started getting tons of spam marketing emails for products and services that don’t and likely would never pertain to me. These were received through an email that I don’t use for newsletters or promotional items. I’d like to know how they got this and how to make it stop

  • Initial Complaint

    Date:05/04/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i received an email from Costco or what i thought was costco saying i had only to complete a survey in order to be eligible for up to a $500 gift. Being a member of costco and thinking it was legit, i took the survey and out of the available rewards i picked a small prize. I was told to only pay the shipping which i did with a credit card. The shipping was $6.95 and i paid it on April 25th. The item was delivered and was a piece of crap which i figured i shouldn't have bought it anyway. I even chalked it up as my own mistake. But the/n they took an additional $68.89 out on May 1st!!! I did not authorize this and have copies of everything. What can i do to get my money back? I am almost 70 years old and its a shame to get scammed like this! Can you help me

  • Initial Complaint

    Date:04/30/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Business continues to send UNWANTED and Undesirable emails to me on a daily basis. I NEVER signed up for ANY of their marketing and want it to STOP IMMEDIATELY and a fine be imposed. A truly trash company that should be penalized for their intentional and irritating actions against innocent victims.

Reactive Resources, LLC is NOT a BBB Accredited Business.

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