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Business Profile

Telecommunication Consultants

The Unlocking Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Telecommunication Consultants.

Reviews

This profile includes reviews for The Unlocking Company's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Unlocking Company has 2 locations, listed below.

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    Customer Review Ratings

    4.39

    Average of 127 Customer Reviews

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    Review Details

    • Larry L

      Date: 01/08/2025

      Larry L

      Date: 01/08/2025

      The company is definitely a fraud. Do not waste your money with this company. I submit it first the *** number they said I submitted the wrong one and I told him there was a bunch of bad reviews saying they were scammed all over the Internet they of course they could not unlock my phone said they needed it more time. I said good go ahead, but Ill be writing a bad review if they did not unlock it and of course they did not unlock it and said they did not want my business. Thats because I believe theyre scammers, I would not purchase anything from this company in fact do whatever you can. There are other companies out there. just do your research seven days I gave them and all they gave me was a hard time

      The Unlocking Company

      Date: 01/09/2025

      Hello ***** sorry you feel that way. you provided us an invalid **** which you adamantly disagreed with until you provided us a picture of the **** using the *#**# where we could personally show you the mistake in your ****. We did request additional time to unlock the device and told you the success rate was 80% AT which point we were threatened with bad reviews if we did not deliver, something we never guaranteed we could do in the first place. Instead of continuing to argue with the customer we fully refunded the purchase and allowed you to continue your search. I wish you the best of ******* is unfortunate that a full refund is not considered good business anymore. If you do not deliver regardless of receiving a 100% refund you are a fraud. You cannot make everyone happy and when you have been in business for almost 12 years you will have bad reviews but our good far outweighs the bad.

    • Angelo R

      Date: 12/08/2024

      Angelo R

      Date: 12/08/2024

      amazing Company, helped 100% with my phone block and its carrier

      The Unlocking Company

      Date: 12/10/2024

      Thank you ****** for the kind words, we are always here to help. If you have any additional questions please contact us and we will do our best to quickly solve your problem

    • Gabrielle V

      Date: 12/02/2024

      Gabrielle V

      Date: 12/02/2024

      Was very responsive to my needs. And prompt with communication. I will use them again if needed in the future. Thank you so much!

      The Unlocking Company

      Date: 12/10/2024

      Happy we could help *********, we will be here if you need anything in the future. Do not hesitate to contact ***********************************

    • Brianna M

      Date: 11/29/2024

      Brianna M

      Date: 11/29/2024

      They were great! Very nice and respectful I ended up not needing my phone unlocked and they refunded me my money with no issues. Id highly recommend!! Great people great service!

      The Unlocking Company

      Date: 11/30/2024

      Thank you for the kind words *******, I hope you had a wonderful Thanksgiving. If you have any further questions or need another phone unlocked please so not hesitate to email ***********************************

    • Timothy W

      Date: 11/25/2024

      Timothy W

      Date: 11/25/2024

      They were very helpful in diagnosing my issues with my carrier and my unlocked phone.

      The Unlocking Company

      Date: 11/26/2024

      Thank you *******, happy we could provide assistance, if you have any additional questions please do not hesitate to contact us

    • Nicolas G

      Date: 11/23/2024

      Nicolas G

      Date: 11/23/2024

      Great Company Would Definitely Recommend They Couldn't Unlock My Phone Unfortunately But Did Still Give Me My Refund IN Full Would Recommend To Anyone Trying To Get There Phone Unlocked

      The Unlocking Company

      Date: 11/25/2024

      Thank you *******, if you have any additional devices you need Unlocked or any further assistance/questions please do not hesitate to contact us Have a wonderful holiday week

    • Shawn G

      Date: 11/12/2024

      Shawn G

      Date: 11/12/2024

      I paid a specific amount for a service that this company offered. To only be led around for days with the end result of them unable to provide services despite their so-called 98% success, to only them trying to milk me for more money. I will give credit that they did keep me informed. I'm still waiting for my refund, oh, partial refund and they claim some services are NONREFUNDABLE. I didn't receive their service and it still cost me money...

      The Unlocking Company

      Date: 11/13/2024

      Good morning *****, sorry you had a bad experience with us, unfortunately your phone does not prompt for an unlock code and had to be unlocked with software which is a 100% success service. We have the highest success rate in the industry not a 98% success rate. Unfortunately credit card refunds takes 4-8 banking days as that is standard across all industries. That is a banking issue we wish would be faster but it is unfortunately out of our control as we cannot set those time frames We will be here if you choose to unlock your device as the option we provided is the fastest and cheapest you will find in the market.

    • Colette P

      Date: 11/11/2024

      Colette P

      Date: 11/11/2024

      They said it would take 1-72 hrs, it was less than an hour. The Best Servuce I ever received. I WISH THEY HAD CELLULAR SERVICE.

      The Unlocking Company

      Date: 11/12/2024

      Thank you ******* for the kind words, it was a pleasure doing business with you!

    • James L

      Date: 11/07/2024

      James L

      Date: 11/07/2024

      Very kind and open minded. Would recommend for unlocking services to anyone.

      The Unlocking Company

      Date: 11/08/2024

      Thank you *****, I hope you have a wonderful weekend. If you have any additional questions please do not hesitate to email us, ***********************************

    • adam c

      Date: 11/06/2024

      adam c

      Date: 11/06/2024

      ******* galaxy s24 ultra they got my code and many other great company thx ??

      The Unlocking Company

      Date: 11/07/2024

      Thank you for the kind words ****, always happy to provide the best service in the industry. Hopefully we will do business together again soon!

    The Unlocking Company is NOT a BBB Accredited Business.

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