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Business Profile

Searchers of Records

NY Certificate Service

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 25 total complaints in the last 3 years.
  • 8 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/11/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They scamed me out of 87.25 with no certificate in sight. I want my money back

  • Initial Complaint

    Date:10/18/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I just legalized my business when I received a form in the mail for a business certificate which I need for my bank. The letter was from NY Certificate Service *** ******* *** ******** ***** ***** *** ****** ** *****. I sent in a check with the bottom of the letter and the check was cashed immediately but no certificate was sent. I called and complained and they told me to call next week. I looked it up and realized I got scammed.

  • Initial Complaint

    Date:09/06/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 8.8.22 this company sent a letter requesting payment for New York Certificate of Status. They claim its necessary for legal formation of a company and financial dealings. On 8.18.22 I sent payment in the amount of $87.25. On 8.25.22 payment cleared. This is a scam. Their phone number has no answer. I've received no documentation. I would like a refund.

  • Initial Complaint

    Date:08/09/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a letter stating that I needed to pay $87.25 for a certificate for my business, ***** **** * **** LLC. I haven't received such a certificate from NY Certificate Service. for which I paid for with a bank check. Which I see now that it has many complaints against it on your website.

  • Initial Complaint

    Date:08/03/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a very official-looking letter from NY CERTIFICATE SERVICE after filing for a business stating that I needed to send $87.25 by June 15th. I paid it as I thought it was required. When I did not receive the certificate, I became suspicious and started researching and saw many complaints regarding this same "official" letter. I also spoke with an attorney and was informed this was a solicited letter and not something I was required to pay.

NY Certificate Service is NOT a BBB Accredited Business.

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