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Business Profile

Electrician

Albertson Electric Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/01/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Sometime around July 28th I spoke with ******* at Albertson Electric to have an electrician come by to repair a fixture. The electrician *** said he was unable to repair it and referred me to Elements for repair. He made me sign a sheet of paper stating he cant repair the fixture. I didn't want a collection agency calling me so I paid the amount of $160. The next day, I had another electrician come by who was able to fix the item. I called Albertson and said I had someone to fix it and would like my money back. ******* said that I agreed to the terms of service when I signed ***** document that he would come back. I don't remember reading that and I don't know if he added that to his document later on. On Oct 1 I had spoke to ***** who stated off that bat that Albertson doesn't repair fixtures at all. So why when I explained to ******* during the initial service describing that the fixture's bulb mount was broken did she not cancel the call? I was never told that was Albertson's policy. If that's the case I should get my $160 back.

Albertson Electric Inc. is NOT a BBB Accredited Business.

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