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Business Profile

Trailer Repair

Evans Mechanical Services, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Trailer Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/31/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My vehicle was impounded by the ******** County Sheriffs on July 2nd, 2023. It was impounded and taken to Evans Mechanical on, **** **** rd Angola NY 14006, where my personal vehicle, and my personal trailer along with my 2022 ****** 52’ zero turn mower, and countless other misc. personal properties were taken and (2019 ******** **** **** edition) stored inside of their gated impound lot. I have attempted to reach them well over 28 x ‘s in less than a three week period. without a quote, in regards to my property, it was difficult to know what i needed to come up with. OnJuly 27th I went to their place of business and where my personal vehicle, trailer, and property were being stored. Upon arrival the front door was Locked and listed a number to call on the door, I then called, and witnessed their employee, Taylor, answer a cell phone and said he would be right there, to let me in. I then witnessed him unlock the gated areas to the impound and open my personal vehicle’s back passenger side door, and a person, of African American decent, dressed in all black, with large black sunglasses, black hoodie, with black pants emerge from my personal vehicle, with a large tan blanket, at that point I watched him roll a tan blanket around his/her arms several times and walk the outside of the fenced area and get into one of the properties other vehicles parked on the outside of the gated area. It was what looked like a Mack truck or an extremely large towing vehicle, with the name Evans Mechanical on the side. When I went in I retrieved my personal trailer and payed them for what they said was owed for the cost of just the trailer. On the 27th of July I paid Evans mechanical 1700.00. They claimed, I still owed them 2759.00 more, to get my personal truck out. I wanted to speak to the owner and dispute a few of the charges. The employee said I could wait for him, after an hour and 45 minutes, I left. I went back the very next day and told him that I had witnessed his employee

Evans Mechanical Services, Inc is NOT a BBB Accredited Business.

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