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Business Profile

General Contractor

Quality Roofing LLC
BBB accredited business seal
BBB Accredited BusinessNRRated by BBB

Reviews

This profile includes reviews for Quality Roofing LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Quality Roofing LLC has 2 locations, listed below.

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    Customer Review Ratings

    3.33

    Average of 3 Customer Reviews

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    Review Details

    • Wei X

      Date: 07/20/2023

      I never wrote a review before, but the behavior of this company was so reprehensible, that I am compelled to write a review.
      I hired Dale Randall Contracting to build a flat roof in early June. The roof was not properly built. When it rained, the roof became a pond that stored a large amount of water (picture taken). On June 12, water started to leak into the bedroom underneath the roof, and caused furniture damage ( pictures taken).
      I contacted the company and requested a repair. After numerous phone calls and several delays, they showed up on June 27. They agreed to build another roof on top of the old one. In order to create a pitch, they took down wall sidings and lifted an exterior door. However, throughout the day, they denied that roof was built improperly, and instead claimed that the cause of the leak was an exterior wall on the leak-free side of the roof. Without my permission, they tore up part of the wall, and offered to repair it for $2400. When rejected repeatedly, the owner ordered the crew to stop working and leave the property. The wall was left open without sidings (pictures taken). The other wall was left open with insulation materials exposed (pictures taken). The exterior door was not sealed. A lot of garbage was also left on the property.

    • helen p

      Date: 11/02/2022

      Dale Randall Contracting put a new roof on my house and built a deck off my home for me. I was so pleased with the work they did and the work crew were very friendly and they cleaned up everything so nicely. I couldn't afford to pay for all the beautiful work they did so the owner and myself talked and he allowed me to pay payments to him directly I thought that was very geniune of him to help me out and work with me I don't know to many people that would do that for a complete stranger. I want to thank you and your crew for everything you did for me if it wasn't for you I could have never gotten my roof replaced or my beautiful deck that I love so much. You are an angel

    • Allison H

      Date: 10/16/2022

      Allison H

      Date: 10/16/2022

      My experience with Dale was very favorable. He was responsive to my initial inquiry, was respectful of not only my time but of me as well. The job was completed efficiently and thoroughly. I had been trying for several weeks communicating with other roofers, many who said "sure, I'll get right out there and get you an estimate," but they never did. Dale followed through on all steps of the project as he said he would.

      Quality Roofing LLC

      Date: 10/19/2022

      I appreciate your review and I'm very happy that you were satisfied with the work we did for you. I love nothing more than making my customers happy with our work performance. I really appreciate the kind words and if you ever need anything just give me a call and I will make sure you are taken care of.

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