Auto Transportation
V2 Logistics Corp.This business is NOT BBB Accredited.
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Reviews
This profile includes reviews for V2 Logistics Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 820 Customer Reviews
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Review fromBrian E
Date: 03/11/2025
4 starsBrian E
Date: 03/11/2025
Had my ******** shipped from ******** to Alaska. The only drawback was the car transporter in ********, showed up a day early and the dealer wasn't ready, so the car didn't get the final service it was supposed to receive. All the other pieces were flawless and the tracker was constantly updated.V2 Logistics Corp.
Date: 03/12/2025
Thank you for sharing your experience! Were glad to hear that your shipment went smoothly and that you found the tracking updates helpful. We apologize for the early pickup and any inconvenience it caused with your dealers final service. While we strive to coordinate schedules as accurately as possible, carriers sometimes adjust their timelines based on availability. We appreciate your feedback and hope to assist you again in the future!Review fromNicole L
Date: 03/05/2025
5 starsNicole L
Date: 03/05/2025
Amazing service! I need to ship my moms car from ******* to California asap and they were able to do it. I appreciate the professionalism and fast service.V2 Logistics Corp.
Date: 03/06/2025
Thank you for your kind words! We're glad we could provide a smooth and professional experience for your shipment. If you ever need our services again, well be happy to help!Review fromLandis O
Date: 03/05/2025
5 starsLandis O
Date: 03/05/2025
I would recommend this company and use them again. Some of the things I liked: Excellent experience. Great communication. Great timing as well. The car arrived yesterday. I enjoyed the status update email. I highly recommend Road Runner services.V2 Logistics Corp.
Date: 03/07/2025
Thank you for your kind words and recommendation! We're delighted to hear that you had an excellent experience with our service. Were glad you found the communication and status updates helpful. We truly appreciate your support and look forward to assisting you again in the future!Review fromKevin U
Date: 03/03/2025
5 starsKevin U
Date: 03/03/2025
They provided ***************** and follow-up from beginning to end. Thank you.V2 Logistics Corp.
Date: 03/04/2025
Thank you for your kind words! We're delighted to hear that you had an excellent experience and appreciated our service and follow-up from start to finish. Your feedback means a lot to us, and we truly appreciate your support. If you ever need assistance in the future, we'd be happy to help!Review fromVincent L
Date: 03/03/2025
1 starVincent L
Date: 03/03/2025
I was dissatisfied with the sales agent response when I called to cancel my booking with this company. Prior to signing the emailed contract, I called and explained that I was concerned with the companys C+ rating with the BBB and wanted to cancel my order. The agent, named ****, responded by saying Oh, youre one of those, I dont have time to deal with this, call customer service and he hung up. A few minutes later, I received a call from a person named **** who said I would be charged $135.00 cancellation fee, which I disputed as I had not signed their contract, nor had a driver been assigned. He also abruptly hung up.This might be a good company, but with the response I received from these two individuals, how could I trust them to safely transport my car. ******* LV2 Logistics Corp.
Date: 03/04/2025
We sincerely apologize for your experience when reaching out to cancel your booking. The way your concerns were handled does not reflect the level of service we strive to provide, and we regret any frustration this caused. We appreciate you bringing this to our attention and want to assure you that your order has been canceled, and no cancellation fee will be charged. Your trust is important to us, and we will address this internally to ensure better customer interactions in the future.Review fromSteven D
Date: 03/02/2025
5 starsSteven D
Date: 03/02/2025
I would definitely use Hawaii Transport again. Both times that I used them, the experience was great. I really liked how they kept me in the loop.V2 Logistics Corp.
Date: 03/04/2025
Thank you for your kind words! We're thrilled to hear that both of your experiences with Hawaii Car Transport were great and that you appreciated the communication throughout the process. Keeping our customers informed is a top priority, and were glad it made a difference for you. We truly appreciate your support and look forward to assisting you again in the future!Review fromDavid F.
Date: 03/02/2025
1 starDavid F.
Date: 03/02/2025
STAY AWAY FROM ROADRUNNER!!I purchased a car from a private individual in ******** *****. I needed it shipped to *************. I informed their office the car did not run and, a winch to pull the car on the truck was necessary. An additional $300.00 for this service was charged - no problem just giving them all the information needed. The first delay was the time to pick the car up was after dark and both pick-up and delivery needed to be daylight hours. It took five attempts and the threat of a lawsuit to get the car picked up. The shop where the car was going is in a gated area and had to be delivered between 7:00AM and 7:00PM. This information was given before the contract was signed. Both the business where the pick-up was to happen, and the delivery was to happen went in early and stayed late Five nights in a row. This was by far the worst experience I have had towing a car. Once the process started, I could not stop it. I live in ************* and could not be present when this was happening. Management only gave the cold shoulder as this was happening. I had to pay in advance, so I had no repercussion. STAY AWAY FROM ROADRUNNER!!V2 Logistics Corp.
Date: 03/04/2025
We understand your frustration, but we want to clarify the timeline of your shipment. Your original ready date was set for 2/18, and we secured a carrier, but on 2/12, you called to push it back to 2/20 due to the vehicle not being ready. We confirmed another carrier, and then on 2/18, you requested to delay again to 2/24, which we accommodated by securing a third carrier. While the carrier did run late, all pickup and delivery dates are estimates as stated in our terms. Additionally, when the carrier arrived, the vehicle did not roll, which is a requirement for inoperable shipments as stated in our agreement: "Vehicles shipped in inoperable condition must roll, brake, and steer, and the tires must hold air." Despite this, the carrier still proceeded with the pickup, whereas in most cases, the order would have been canceled. We did our best to work with your changing schedule and ensure transport despite the challenges, and we regret that your experience did not meet your expectations.Review fromM R J
Date: 02/28/2025
5 starsM R J
Date: 02/28/2025
I was kept informed every step of the way which was very much appreciated My vehicle arrived exactly when promised by a very courteous gentleman. I highly recommend Road RunnerV2 Logistics Corp.
Date: 03/03/2025
Thank you for your kind words! Were thrilled to hear that you had a smooth and well-communicated transport experience. Ensuring timely delivery and excellent service is always our priority, and were glad our team met your expectations. We truly appreciate your recommendation and look forward to assisting you again in the future!Review fromNina E
Date: 02/26/2025
5 starsNina E
Date: 02/26/2025
Other than them changing the price $100 higher 2 days before pick up, I am very happy with the driver and how quickly they delivered.V2 Logistics Corp.
Date: 02/27/2025
Thank you for your feedback! Were glad to hear you were pleased with the carrier and the quick delivery. We understand how important clear pricing is, and we appreciate your understanding.Review fromGeorge L
Date: 02/25/2025
5 starsGeorge L
Date: 02/25/2025
Very easy process from start to finish. Hawaii car transport too care of everything from Hawaii to **************. I received updates along the way and car reached the destination with no issues. I would definitely recommend in the future. ******V2 Logistics Corp.
Date: 02/26/2025
Thank you for sharing your experience! Were glad to hear that everything went smoothly from Hawaii to ************** and that you received updates along the way. We appreciate your recommendation and hope to assist you again in the future.
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