Reviews

Review Details

• Review fromSita M

  Date: 02/14/2023

  1 star
  My experience with website hotelnparking is a scam. Here is my experience use your own judgement. Sequence:1. on 13th Feb 2023 through ****** search engine found hotelnparking offering lower rate than competitors. Hotelnparking website shows bbb accredited. So I fell for the deal 2. You need to create an account on ********************** website before you can reserve parking and stay. Went ahead registered myself on their site with my personal information. 3. Made the reservation provided credit card information while booking. This site doesn't tell you upfront that what you are booking really dont exist. After you complete booking you get a pop up we are reviewing you will receive an email once your reservation is approved. On 13th Feb 2023, reservation is for 14th Feb 2023. Waited 5 hours no email confirmation. Called hotelnparking numerous times no response. Sent emails no response. My question here is if hotel didn't honor the reservation why no call back or email from hotelnparking. I called the hotel they don't have my reservation. Here again my question if it takes hotelnparking 48 hours or longer to respond Why would they accept reservation for within 24 hours.To say the least I spent lot of time effort to get hold of hotelnparking, no response. To me this is a big scam they collect your information who knows what happens to your personal information. Please be vigilant

• Review fromSue H

  Date: 12/01/2022

  1 star
  Early October we reserved a night at Rodeway Inn in ******* ** and 8 nights parking there for $245 through Hotelnparking.com. We received a confirmation notice complete with reservation number. When we arrived at Rodeway they did not have our reservation for either the hotel stay nor the parking. They informed us that when we made the reservation 2 weeks prior with hotelnparking, they were already sold out! They should not have made the reservation in the first place or at least contacted us immediately to let us know this. We scrambled furiously and frantically to finally get a room and another parking lot to accommodate us. It cost us $288 for the room alone and $171 to park. We paid $214 more than we had planned and we wanted to be compensated for this which was way over our budget. The only good thing about this was that they did not charge our credit card. I have contacted them on 2 occasions regarding their ability to take reservations and inability to keep them without any response. Even if they were unable to provide us with the additional amount we were asking for, they could have at least responded with an apology for putting us out like they did. How can anyone trust this company if this is what they do? The hotel suggested that anyone who reserves nights at hotels through a 3rd party should always confirm with the hotel directly that they received the reservation. Great advice!