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Business Profile

Auto Transportation

SGT Auto Transport Corp.
BBB accredited business seal
BBB Accredited BusinessB Rated by BBB

Reviews

Customer Review Ratings

4.54

Average of 1,662 Customer Reviews

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Review Details

  • Chris S

    Date: 10/07/2024

    Chris S

    Date: 10/07/2024

    Great price, and good service. Vehicles arrived in good condition and the driver was very helpful.

    SGT Auto Transport Corp.

    Date: 10/08/2024

    Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us!

  • Marek S

    Date: 10/07/2024

    Marek S

    Date: 10/07/2024

    I did a thorough research before hiring *** and they all say the same thing and I got 20 phone calls and emails a day from all the other companies. Im glad I went with ***. **** came through and everything was on time Contract said 3 days for pick up and 3 days for delivery from the day I requested for a pick up and they showed up the day after the requested day and delivered on the morning of the 2nd day. Everything went smoothly and great communication with the driver.Very happy with them.Price was also good although they did sent a email after price was approved that they would need to charge additional $200 but I sent an email back that if thats the case I will find someone else so they honored the original price Thanks again

    SGT Auto Transport Corp.

    Date: 10/08/2024

    We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing our services!

  • Jack H

    Date: 10/06/2024

    Jack H

    Date: 10/06/2024

    I found this company by searching top 10 auto shipping companies on ****** and this was rated as the 3rd best. I have no idea how that is, my experience was terrible from start to finish. During the initial intake process and setup there was a lot of back and forth, multiple people were emailing me asking me for the same things I had already sent prior to the other person, so clearly there is no communication at this company which is a theme. Then they needed an absurd amount of extra info/pictures that shouldve just been included on the intake form. Then, the day the driver shows up to pickup my truck he is using a truck from a different company than what I was told would be there causing confusion and delays while I called to figure out what was going on. I was then told it would be delivered Saturday afternoon when it was picked up on a Thursday. Then the next day they said Saturday afternoon but maybe Sunday morning. Then it was between 9-12 Sunday. Then Sunday morning the link I was sent to track the driver stopped tracking the driver. So I text the driver, no response. So I text the dispatch and he says 1, and then the driver responds and says 1 and that he would call an hour before. At 1:05 I contact dispatch after hearing nothing and then the driver calls me and starts screaming at me for contacting dispatch and getting him in trouble. Then he says 2pm and hangs up on me. Then he shows up and tells me its cash or Zelle, which I was never told and not prepared for. So I call and they said it said that on the contract. I pull up the contract and it says payment options are cash, check, credit card which is what I already used for the deposit. So I have to make a Zelle on the spot to pay. Absolutely horrendous experience, terrible communication and very unprofessional. Now I know why they were the cheapest option. Wish I wouldnt have chose to save the $50, 0/10 would absolutely not recommend.

    SGT Auto Transport Corp.

    Date: 10/08/2024

    We sincerely apologize for the experience you had with us. Your feedback is incredibly valuable, and we understand how frustrating this must have been. We will be forwarding your concerns to our ***************** team for a thorough audit to ensure these issues are addressed. We strive to improve our communication and service, and were sorry we fell short in your case. Thank you for bringing this to our attention, and we deeply regret the inconvenience caused.

  • Dustin B

    Date: 10/06/2024

    Dustin B

    Date: 10/06/2024

    Great communication. Motorcycle arrived without any damage. Carrier was very communicative, down to the minute on when they'd arrive.

    SGT Auto Transport Corp.

    Date: 10/08/2024

    Thank you! Your rating means a lot to us. We truly appreciate your feedback!

  • Ron J

    Date: 10/05/2024

    Ron J

    Date: 10/05/2024

    Easy to set up transport. Delivered car in the estimated time frame. Driver was very friendly

    SGT Auto Transport Corp.

    Date: 10/08/2024

    Were glad to know the transport setup was easy, and that your car was delivered within the estimated time frame. Thanks for the great feedback!

  • Debra M

    Date: 10/05/2024

    Debra M

    Date: 10/05/2024

    This was my first experience shipping a vehicle from another state. I was nervous and skeptical. All the agents I dealt with were patient to explain the process and put my mind at ease. Everything went exactly as described and there were no surprises in the end. My car was delivered cross country in the estimated time and price that was quoted. The actual transport driver made himself available to me by phone and I was constantly updated until delivery. My experience was a good one.

    SGT Auto Transport Corp.

    Date: 10/18/2024

    Thank you for your review! We’re glad to hear that everything went smoothly and your car arrived as expected. We appreciate your business!

  • Mariese O

    Date: 10/05/2024

    Mariese O

    Date: 10/05/2024

    My car arrived in good condition and it was delivered right to my house.

    SGT Auto Transport Corp.

    Date: 10/07/2024

    We're thrilled to have received your excellent 5-star review! Thank you for selecting our service.

  • Yessica J

    Date: 10/04/2024

    Yessica J

    Date: 10/04/2024

    Great Services, really happy , easy process, good price, Thanks so much!

    SGT Auto Transport Corp.

    Date: 10/07/2024

    Were pleased to hear youre satisfied with our service! Thank you for trusting us with your vehicle transport.

  • Mark A

    Date: 10/04/2024

    Great service, Car was picked up and arrived at my destination in a few days, no issues

  • Robert H

    Date: 10/04/2024

    Robert H

    Date: 10/04/2024

    All went well **** (driver) we belive did a fantastic job ,cars made the trip fine with no issues so I couldn't ask for more. Thank you!

    SGT Auto Transport Corp.

    Date: 10/07/2024

    Thank you for your review! We're glad you enjoyed our services.

SGT Auto Transport Corp. is BBB Accredited.

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