Reviews

Review Details

• Review fromPeter K

  Date: 03/27/2025

  4 stars

  Peter K

  Date: 03/27/2025

  My truck was picked up earlier which was great. I was concerned that the driver came alone and needed help loading my vehicle.

  SGT Auto Transport Corp.

  Date: 03/28/2025

  Thank you for your feedback! We're glad your truck was picked up earlier than expected. We apologize for any concern caused by the driver being alone, and we appreciate you sharing your experience. We'll make sure to address this for future pickups. Thank you for choosing us! 

• Review fromMaria C

  Date: 03/27/2025

  5 stars

  Maria C

  Date: 03/27/2025

  Easy to contact and communicate with, responsive, reliable, affordable. My car was transported from MA to Az and back safely.

  SGT Auto Transport Corp.

  Date: 03/28/2025

  Thank you for your great review! We're glad to hear that your experience was easy, reliable, and affordable. Were happy your car made it safely both ways. We appreciate your trust and look forward to serving you again!

• Review fromKatherine T

  Date: 03/27/2025

  5 stars

  Katherine T

  Date: 03/27/2025

  Wonderful experience! The driver was very nice and easy to work with he kept me informed throughout his trip. My daughter received the car and she said that he was very nice! Thank you!

  SGT Auto Transport Corp.

  Date: 03/28/2025

  Thank you for your wonderful review! We're so glad to hear the driver was helpful and kept you informed throughout the process. We appreciate you choosing us and are happy to know your daughter had a positive experience as well!

• Review fromJohn H

  Date: 03/27/2025

  5 stars

  John H

  Date: 03/27/2025

  Ive used these guys four or five times to transport various vehicles around the country, theyve always been super easy to work with and always competitively priced. Highly recommend them.

  SGT Auto Transport Corp.

  Date: 03/28/2025

  Thank you for your continued trust and great review! Were thrilled to hear you've had such a positive experience with us multiple times. We appreciate your recommendation and look forward to helping with your future transport needs! 

• Review fromJulie S

  Date: 03/27/2025

  5 stars

  Julie S

  Date: 03/27/2025

  We had a great experience transporting our car from ***** to *******. Our car was delivered within two days and the driver was very professional and helpful with communicating with us the whole time. The cost was very reasonable and lower then other companies. I would definitely use them again.

  SGT Auto Transport Corp.

  Date: 03/28/2025

  Thank you for your wonderful review! We're so glad to hear your car was delivered quickly and that the driver provided excellent communication. We appreciate your kind words and look forward to serving you again in the future! 

• Review fromKen L

  Date: 03/25/2025

  1 star

  Ken L

  Date: 03/25/2025

  I had an automobile shipped with ***. **** ** to **. Along the way the actual transport company ( *** is in fact a broker ) drove thru PA easypass. I received a ticket for this violation, a picture of my license plate was used as reference . My car was at rear of trailer. I contact *** and they say it is Transport Company responsibility and basically wipe their hands of the matter. They promise to send me a bill of landing with the info of the transport company they farm my job out to. Still haven't received it. Save yourself hassle. No stars is my review, what did they actually do besides pass along my info to some other disreputable company

  SGT Auto Transport Corp.

  Date: 03/26/2025

  Dear ***,
  
  We understand your frustration and appreciate the opportunity to clarify the situation. While your review suggests that we simply passed along your information without assistance, we want to assure you that this is not the case. Our team actively followed up with the responsible carrier to address your concerns and worked diligently to provide a resolution. The Bill of Lading was sent to you earlier today, and were glad we could assist in resolving this matter for you.
  
  As an authorized broker, we work exclusively with licensed and vetted motor carriers, dedicating significant resources to ensuring all transport partners meet strict government and insurance standards. Our role extends far beyond connecting customers with carrierswe carefully manage the logistics process to ensure a safe and reliable vehicle transport experience.
  
  Were happy to have helped with your situation, and if you need any further assistance, please dont hesitate to reach out.

• Review fromkathy t

  Date: 03/25/2025

  5 stars

  kathy t

  Date: 03/25/2025

  The service was great, the communication between the company and us was great. The truck was delivered right on time. The driver that delivered our truck even gave my husband a ride back to our house!

  SGT Auto Transport Corp.

  Date: 03/28/2025

  We're so glad to hear that you had a great experience with us! Thank you for sharing your positive feedback!

• Review fromNanama K

  Date: 03/21/2025

  1 star

  Nanama K

  Date: 03/21/2025

  This company is extremely shady. I attempted to have them ship my vehicle and placed a booking online. During the confirmation callwhich was very sketchythe representative asked for my full card number, expiration date, and other details, which I refused to provide. As a result, the booking was never confirmed. Yet, the next day, I was charged a $149 fee. Ive since filed a dispute with my financial institution, as this is clearly a scam by a dishonest company.

  SGT Auto Transport Corp.

  Date: 03/24/2025

  Dear Nanama,
  
  We understand your concerns and would like to clarify the situation. On 03/19/2025, you signed a contract for our services, agreeing to the terms and conditions, including our cancellation policy. When you requested to cancel on 03/20/2025, your order became subject to this policy, specifically outlined in section 8b of the signed contract.
  
  We appreciate any honest feedback, and we strive to offer the same in return. As a business, we invest significant time, effort, and resources to provide a seamless transport experience for our customers. While no one is obligated to use our services, utilizing our resources and then refusing to cover the associated costs is both unreasonable and unethical.
  
  SGT was hired to leverage our expertise in auto hauling and our proprietary, vetted motor carrier network to arrange transport with a licensed and insured carrier. We stand by our commitment to customers by executing binding contracts that ensure service quality. This commitment is made to benefit our customers, not to inconvenience them, and we expect the same level of commitment in return.
  
  Many first-time shippers may not realize the substantial effort required to coordinate transport, including carrier vetting to ensure compliance with government regulations and insurance requirements. Once a service contract is signed, we immediately take action to secure transport. Because of this, we uphold a strict cancellation policy, which we clearly communicate in multiple waysverbally, via our website, in customer emails, and within the signed contract itself.
  
  Unfortunately, by signing the contract, utilizing our resources, and then canceling, a cancellation fee was applied per the agreed terms. If you have any further questions or require clarification, please dont hesitate to reach out.
  
  Best regards,

• Review fromCheryl A

  Date: 03/20/2025

  5 stars

  Cheryl A

  Date: 03/20/2025

  Thank you, SGT *********************** for the excellent experience during the car shipment process. Communication along the way was excellent, and all staff I dealt with was very professional. My car was picked up and delivered across country right on schedule!

  SGT Auto Transport Corp.

  Date: 03/24/2025

  Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with SGT Auto Transport. Its always our goal to provide professional service and smooth communication throughout the process. We look forward to assisting you again in the future!

• Review fromArnita H

  Date: 03/18/2025

  5 stars

  Arnita H

  Date: 03/18/2025

  This is an amazing vehicle transportation company. We were reluctant to have our vehicle shipped. We had to ************* move) from ************** to *****. Our biggest concern about this move was if we were going to have to drive two different vehicles. My husband wanted to be in the vehicle with my daughter and I so that we could experience it together as a family. SGT **** made is possible and all for a reasonable price. The transporter ****** was amazing. Him and my husband spoke for 30 minutes during the process of pick up and drop off. He was very friendly and made the pickup and handoff feel safe. SGT ****, thank you for a smooth and amazing vehicle shipping experience and please tell ****** we really appreciated his kindness and patience. I highly recommend this organization especially if you are in the military. The process: We reached out to them 2 weeks prior to pick up. They take your card info and will not charge you until they secure a driver. They gave me a range of 3 days to when the driver would be able to pick up the vehicle based off the timeframe we requested. I requested the vehicle be picked up on the 24th of February. They gave me a pickup date range between the 24th through the 26th. ****** reached out to me early on the 24th and let me know he would be able to pick the vehicle up later that night. He texted me when he was 30 minutes out and he got the vehicle to us that Friday (Feb 28th). That's when we had to pay the remainder of the cost. It was easy and smooth and the vehicle arrived fast. The price was very reasonable as well.We definitely plan to go with this company again via our next military move. Thank you all so much. My husband was hesitant to have the vehicle shipped at first because it was his first time, but you guys made him feel comfortable and worry free. Thank you all for your excellent service, price, and process. We will be working with you all again in the future!

  SGT Auto Transport Corp.

  Date: 03/20/2025

  Thank you so much for your detailed and thoughtful review! Were honored to have been part of your military move and are thrilled to hear that ****** provided such a smooth and reassuring experience. Making the process stress-free for you and your family is exactly what we strive for. We truly appreciate your recommendation and look forward to assisting you again in the future.