Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Moving Companies

Shleppers Moving & Storage

Reviews

This profile includes reviews for Shleppers Moving & Storage's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Shleppers Moving & Storage has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.72/5 stars

    Average of 106 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromNicholas W

      Date: 11/13/2024

      5 stars

      Nicholas W

      Date: 11/13/2024

      Shleppers just moved me from *** to *****. The entire experience was fantastic. I got quotes from 4 different companies. Shleppers was not the cheapest and definitely not the most expensive but they were fair. After speaking with *****, Relocation Consultant, I felt most comfortable moving forward with Shleppers. Since this was my first big move he took his time to help me understand the process in detail, made himself available to answer follow up questions and put my mind at ease. The move went smoothly, as scheduled, with no extra fees or last-minute changes and everything was delivered in the same condition as they picked it up. Movers on both end of this relocation were considerate, polite and efficient. I highly recommend Shleppers for any long distant move.

      Shleppers Moving & Storage

      Date: 11/14/2024

      Dear ********, Thank you from the bottom of our hearts for taking the time to leave a favorable review of Shleppers Moving and Storage. We are grateful for customers like you who take the time to recognize the hard work of our team. We strive to make every customer feel appreciated, and your words affirm that we're meeting that goal. We hope that you were satisfied with the overall service we provided you. The entire team works hard to make sure that each customer is happy and your review serves as further proof that we truly are making a difference. Again, thank you for your kind words. We really appreciate knowing that our hard work has not gone unnoticed. Sincerely, The Shleppers Moving and Storage Team.
    • Review fromShlome K

      Date: 11/01/2024

      5 stars

      Shlome K

      Date: 11/01/2024

      This is our first time working with them and I was very impressed. The workers were very efficient and careful when handling our stuff. I liked that they were very calm throughout. It was a very pleasant experience. Only thing is that the items are still in storage, so technically my move is not completed entirely yet. But given my very positive experience for the first part, I am quite confident with them and hope moving the stuff back out from storage will be just as seamless. Thanks!

      Shleppers Moving & Storage

      Date: 11/06/2024

      Dear ***** , Thank you from the bottom of our hearts for taking the time to leave a favorable review of Shleppers Moving and Storage. We are grateful for customers like you who take the time to recognize the hard work of our team. We strive to make every customer feel appreciated, and your words affirm that we're meeting that goal. We hope that you were satisfied with the overall service we provided you. The entire team works hard to make sure that each customer is happy and your review serves as further proof that we truly are making a difference. Again, thank you for your kind words. We really appreciate knowing that our hard work has not gone unnoticed. Sincerely, The Shleppers Moving and Storage Team.
    • Review fromAdam H

      Date: 10/30/2024

      1 star

      Adam H

      Date: 10/30/2024

      Would give negative stars if I could. ***** this company like the plague, especially for interstate moves. Check their online reviews in other forums. I have moved around the country several times before, and from end-to-end my experience with Shleppers has been nightmarishly bad:- Spent an hour on FaceTime doing a detailed walkthrough of every inch of my apartment to get a binding quote. Movers show up and immediately start commenting that the quote was off - this is moving day so clearly I don't have other options I can quickly deploy. Ultimately charged more than $1,000 (+20%) from original quote, which I am now disputing with my ************ Despite explicit instructions, the movers left things behind we asked them to pack. Though remarkably, they did pack and move the actual garbage in our garbage can cross-country. Despite their claims, this is not a company you can "leave alone to do your move" - I should have been micro-managing their crew - Upon arrival, we noticed an array of missing and damaged items - Their customer service is a joke, will ignore your emails for weeks, and their HQ employees are quite rude. Be prepared to use New York attitude when dealing with this sham operation - Again, check their reviews online. They have under 3 stars on Yelp for a reason. My huge mistake was trusting my building/landlord, which recommended them. While that facilitated processes like clearing the *** with the landlord, it has been a tremendous mistake ever working with this operation (and I have written to my landlord to remove them from the list of recommended movers)AVOID SHLEPPERS AT ALL COSTS if you value your belongings, your money, and your peace of mind.

      Shleppers Moving & Storage

      Date: 01/03/2025

      Dear ****,Shleppers Moving & Storage deeply apologizes for any inconvenience that you may have occurred.Please allow us to address your issue formally & earnestly. At your earliest convenience please call Shleppers Customer Relations Manager at ********************* We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage
    • Review fromRobert S

      Date: 10/28/2024

      5 stars

      Robert S

      Date: 10/28/2024

      The team went above and beyond on my move and helped me from start to finish. Quality work at a great price and great speed.

      Shleppers Moving & Storage

      Date: 10/29/2024

      Dear ****** Thank you from the bottom of our hearts for taking the time to leave a favorable review of Shleppers Moving and Storage. We are grateful for customers like you who take the time to recognize the hard work of our team. We strive to make every customer feel appreciated, and your words affirm that we're meeting that goal. We hope that you were satisfied with the overall service we provided you. The entire team works hard to make sure that each customer is happy and your review serves as further proof that we truly are making a difference. Again, thank you for your kind words. We really appreciate knowing that our hard work has not gone unnoticed. Sincerely, The Shleppers Moving and Storage Team.
    • Review fromCenk B

      Date: 10/19/2024

      1 star

      Cenk B

      Date: 10/19/2024

      Schleppers moved me out of my three bedroom apartment stored my furniture for 2 months and returned nearly half of my furniture broken, damaged and in irreparable condition. I only asked for reimbursement for the items I paid to get refixed (10% of total damage) but they didn't reimburse me for the damages saying I only bought basic insurance which offered $120 reimbursement for nearly $10,000 damage they caused. I didn't even know they offered levels of insurance, they ***** told me about this during the sales conversation. The damage they cause was due to a job very poorly done. They failed to do the basic protection of my furniture while being moved and stored. Let me explain. They didn't wrap carpets and lamps in plastic wrapper and lampshades got ripped and carpets got completely soiled staying two months in storage - I had to throw one light blue carpet which returned completely black. One box of plates came back completely ripped open. 16 dinner plates broken. They offered cents for reimbursement $25 dinner plates each. They broke two book shelves and one chest of drawers, one credenza - in completely irreparable condition, 10x12 carpet, one large piece of art (which I had warned at the time of packing that wasn't properly protected and it did get damaged). The list is so long and I waited for a month and a half before writing this review hoping they would come forward and compensate me for me damages but they didn't. On top of everything, on the day of my move in, their truck showed up 2hrs 45 minutes late and caused my move to be postponed to the next day. Despite my several attempts to point out their mistake they overcharged me and further delayed my move in on day 2 refusing to move my furniture until I sign the paper work with the elevated price. I hope this serves as a useful piece of information for others considering to use this company. They are not even worth one star. Stay away from them!

      Shleppers Moving & Storage

      Date: 10/23/2024

      Dear Cenk,Shleppers Moving & Storage deeply apologizes for any inconvenience that you may have occurred.Please allow us to address your issue formally & earnestly. At your earliest convenience please call Shleppers Customer Relations Manager at ********************* We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage
    • Review fromTyrone M

      Date: 10/10/2024

      5 stars

      Tyrone M

      Date: 10/10/2024

      I highly recommend Schleppers Movers for any moving needs you have. I was a little nervous using a moving company because it has been over 20 years dealing with one but ***** and ******* at Shleppers made the process smooth. Also, the movers were on time, friendly, and very professional, the move was a success and I am happy with the outcome.

      Shleppers Moving & Storage

      Date: 10/15/2024

      Dear Tyrone, Thank you from the bottom of our hearts for taking the time to leave a favorable review of Shleppers Moving and Storage. We are grateful for customers like you who take the time to recognize the hard work of our team. We strive to make every customer feel appreciated, and your words affirm that we're meeting that goal. We hope that you were satisfied with the overall service we provided you. The entire team works hard to make sure that each customer is happy and your review serves as further proof that we truly are making a difference. Again, thank you for your kind words. We really appreciate knowing that our hard work has not gone unnoticed. Sincerely, The Shleppers Moving and Storage Team.
    • Review fromTom M

      Date: 09/10/2024

      5 stars

      Tom M

      Date: 09/10/2024

      Everything went seamlessly. **** and his crew took great care to assure our satisfaction. I highly recommend Shleppers. If we needed any information, the office staff was more than accommodating. Thank you for making our move less difficult

      Shleppers Moving & Storage

      Date: 09/11/2024

      Dear ******, Thank you from the bottom of our hearts for taking the time to leave a favorable review of Shleppers Moving and Storage. We are grateful for customers like you who take the time to recognize the hard work of our team. We strive to make every customer feel appreciated, and your words affirm that we're meeting that goal. We hope that you were satisfied with the overall service we provided you. The entire team works hard to make sure that each customer is happy and your review serves as further proof that we truly are making a difference. Again, thank you for your kind words. We really appreciate knowing that our hard work has not gone unnoticed. Sincerely, The Shleppers Moving and Storage Team.
    • Review fromKaren Z

      Date: 08/30/2024

      4 stars

      Karen Z

      Date: 08/30/2024

      My movers arrived on time and were professional and courteous. They handled my move with care and made the move stressfree. Thank you Shleppers for finding quality movers to help with my move.

      Shleppers Moving & Storage

      Date: 09/03/2024

      Dear *****,Thank you from the bottom of our hearts for taking the time to leave a favorable review of Shleppers Moving and Storage. We are grateful for customers like you who take the time to recognize the hard work of our team. We strive to make every customer feel appreciated, and your words affirm that we're meeting that goal.We hope that you were satisfied with the overall service we provided you. The entire team works hard to make sure that each customer is happy and your review serves as further proof that we truly are making a difference.Again, thank you for your kind words. We really appreciate knowing that our hard work has not gone unnoticed. Sincerely, The Shleppers Moving and Storage Team.
    • Review fromSima V

      Date: 08/16/2024

      5 stars

      Sima V

      Date: 08/16/2024

      We moved with them in 1994 and 1995 and now in 2024. Same great service and efficient crew.***** and his guys were friendly, respectful, and very efficient.The move and packing went without a hitch.I highly recommend them.

      Shleppers Moving & Storage

      Date: 08/21/2024

      Dear ****, Thank you from the bottom of our hearts for taking the time to leave a favorable review of Shleppers Moving and Storage. We are grateful for customers like you who take the time to recognize the hard work of our team. We strive to make every customer feel appreciated, and your words affirm that we're meeting that goal. We hope that you were satisfied with the overall service we provided you. The entire team works hard to make sure that each customer is happy and your review serves as further proof that we truly are making a difference. Again, thank you for your kind words. We really appreciate knowing that our hard work has not gone unnoticed. Sincerely, The Shleppers Moving and Storage Team.
    • Review fromSumer S

      Date: 08/07/2024

      5 stars

      Sumer S

      Date: 08/07/2024

      ****** and his team did an amazing job packing up and moving my apartment to storage! Its not the cheapest service but well worth the money for peace of mind and amazing work. Would highly recommend Shleppers!

      Shleppers Moving & Storage

      Date: 08/13/2024

      Dear *****, Thank you from the bottom of our hearts for taking the time to leave a favorable review of Shleppers Moving and Storage. We are grateful for customers like you who take the time to recognize the hard work of our team. We strive to make every customer feel appreciated, and your words affirm that we're meeting that goal. We hope that you were satisfied with the overall service we provided you. The entire team works hard to make sure that each customer is happy and your review serves as further proof that we truly are making a difference. Again, thank you for your kind words. We really appreciate knowing that our hard work has not gone unnoticed. Sincerely, The Shleppers Moving and Storage Team.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.