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Business Profile

Construction Estimates

CSI Estimation, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Construction Estimates.

Complaints

Customer Complaints Summary

  • 16 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/10/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    CSI Estimation, LLC has continued to send emails after being repeatedly asked to stop. They are daily and constant. This would be the last organization I would ever do business with on the face of the earth. They switch representatives and phone numbers in order to continue the assault and barrage of communications. I warned them I would be relentless about reporting their organization to every complaint avenue I could find. Ultimately I can only surmise they are a scam and shell company after visiting their website. BEWARE!!!!

  • Initial Complaint

    Date:01/27/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    CSI Estimation, LLC has been sending DAILY emails to my business offering services for the last 12 months. Multiple attempts have been made to discontinue this practice, including phone calls and, to date, 73 emails requesting ********** be removed from their contact list. That hasn't happened. This business is harassing my employees on a DAILY basis.

    Customer Answer

    Date: 02/21/2023

    Better Business Bureau:

    At this time, I have not been contacted by CSI Estimation, LLC regarding complaint ID ********.

    Sincerely,

    ***********************

  • Initial Complaint

    Date:10/07/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I get emails daily from this company from supposed different employees and no matter how many times I've requested them to be taken off their email list multiple times with no response. I've blocked their emails but then they just email from a different account to get around it. I do not believe they're a legitimate business and it is purely a scam - every email is very similar just with a different ********************* Manager" emailing me to "Follow Up" on an email from a "few weeks ago" despite them reaching out daily.

    Customer Answer

    Date: 11/07/2022

    Better Business Bureau:

    At this time, I have not been contacted by CSI Estimation, LLC regarding complaint ID ********.

    Sincerely,

    *************************

CSI Estimation, LLC is NOT a BBB Accredited Business.

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