Reviews
This profile includes reviews for Elite Home Warranty's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 628 Customer Reviews
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Review fromHitesh V
Date: 04/18/2023
5 starsHitesh V
Date: 04/18/2023
Love the way elite - Tracy helped me on the issue we faced. Would recommend elite to everyone looking for a home Warranty.
Elite Home Warranty
Date: 04/19/2023
Dear ***********************, Many thanks for sparing your valuable time to leave a review and for endorsing our services! We are thrilled to know that you were satisfied with the service we delivered. We anticipate the opportunity to maintain our collaboration with you. Thank you so much for taking the time to write a review and for recommending us! We are incredibly pleased to hear that you were happy with the service we provided. We look forward to continuing to work with you.Review fromSasha W
Date: 04/17/2023
5 starsSasha W
Date: 04/17/2023
Nir, the person I worked with to sign up, has been very kind and responsive. Impressed by your BBB ratings!Elite Home Warranty
Date: 04/19/2023
Dear *************************, We greatly appreciate your generous feedback, and it is very meaningful to us. At Elite Home Warranty, prioritizing the contentment of our customers is at the core of our mission, and we are delighted to hear that we have met your expectations. It would be our pleasure to assist you with any future home-related requirements.Review fromTearnee A
Date: 04/15/2023
4 starsTearnee A
Date: 04/15/2023
The service was good. The staff assisted me from the initial call to the claims department. The return call was between 4.5 to 5hrs. I expected a return call earlier because the 1st operator gave a sooner call back time. The claims department was open when I placed the initial call. After the return call from the claims department, the service member was knowledgeable and apprised me of my options. The earliest appointment available for my issue was the next day. The plumber was great. He was knowledgeable and explained his processes as well as answered other questions about plumbing. He had a mask, shoe covers, and tarp. He left the area spotless. The claims member kept me in the loop and followed up with me. They would have gotten a 5 star review if the return call would have been sooner. Great JOB Elite and ******** *********Elite Home Warranty
Date: 04/19/2023
**************, We sincerely appreciate you taking the time to leave us a review. We regret any confusion that *** have arisen regarding the turnaround time from filing a claim to scheduling a technician. As we mentioned during our phone conversation, we request a window of ***** hours to ensure that we can schedule a skilled technician for your needs. We are thrilled to hear that our team handled your claim with efficiency, and the technician was thorough in their work. It would be our pleasure to continue providing you with excellent service for any future claims.Review fromDijuan M
Date: 04/14/2023
5 starsDijuan M
Date: 04/14/2023
Recently left a previously home warranty, shopped around and went with Elite. Had issue during tune up service for the HVAC system, claim was made- service was completed the next day. Great service overall. Thank youElite Home Warranty
Date: 04/19/2023
****************, We sincerely appreciate you taking the time to share your experience with us and the rest of our community. It brings us great joy to know that we have had a positive impact on your experience. We are committed to delivering exceptional experiences to all of our customers, and we will continue to work tirelessly towards that goal. Thank you for your support, and we look forward to serving you again in the future.Review fromRudolph U
Date: 04/14/2023
5 starsRudolph U
Date: 04/14/2023
Had a wonderful experience, setting up my home warranty. Nir was very considerate of my time, provided clear and concise information and answered all my questions. A++++Elite Home Warranty
Date: 04/19/2023
************************, Thank you for your generous feedback; it means a lot to us. At Elite Home Warranty, we take great pride in our dedication to our customers, and we always strive to provide thorough explanations for all of our services. We are delighted to hear that we were able to meet your expectations. It would be our pleasure to continue to assist you with any future claims, and we thank you for choosing us as your service provider.Review fromLisa L
Date: 04/13/2023
5 starsLisa L
Date: 04/13/2023
Nir was amazing. He gave me so much information, explained everything, told me what the best value would be, offered to be available if I had any questions or issues at any time. So far I’m already blown away by the customer service of this company.Elite Home Warranty
Date: 04/19/2023
********************, We appreciate your fantastic feedback! We are thrilled to learn that our agent was able to deliver exceptional customer service to you. At our company, we are committed to providing top-notch service to all of our valued customers, and we are delighted that our agent was able to meet your needs. We would be honored to assist you with any of your home warranty needs, and we look forward to continuing our relationship with you.Review fromellen l
Date: 04/13/2023
5 starsAfter speaking to several companies, working Nir, has been a delight. He was clear about what your company was offering and followed up with the emails in the time frame he said they would happen. So far very pleased and look forward to a plesent working relationship with your company.Review fromJackie G
Date: 04/12/2023
5 starsJackie G
Date: 04/12/2023
Staff were responsive and available for late evening calls. Tracy keep me updated on changes to the scheduled technician appointment. Technician was timely and efficient.Elite Home Warranty
Date: 04/19/2023
Dear ******************,We are thrilled to hear that our staff was prompt and able to assist you with your claim. At our company, we place a high value on providing friendly and attentive customer service, and we are delighted to hear that we were able to meet your needs. We are also pleased to learn that ************** was efficient and provided you with a satisfactory experience. Thank you for taking the time to share your feedback, and we look forward to continuing to provide you with the best service possible.Review fromDawn M
Date: 04/11/2023
5 starsDawn M
Date: 04/11/2023
Elite Home Warranty is absolutely wonderful. Jayme worked with me on my claim and had resolved same day. She was a delight and kept me updated. She even helped with an unexpected issue that came up. The techs that were sent out were knowledgeable and friendly. I would highly recommend this team to my friends and family looking for a home warranty!Elite Home Warranty
Date: 04/19/2023
Dear **************,Thank you for your generous feedback. At Elite Home Warranty, we take great pride in our commitment to providing exceptional customer service and resolving any issues that our customers may encounter. We are honored that you would recommend us to others, and we appreciate your trust in our services. Thank you again for taking the time to share your experience, and we look forward to continuing to serve you in the future.Review fromYvonne W
Date: 04/11/2023
5 starsYvonne W
Date: 04/11/2023
Switching over home warranty companies today was easy with Elite. I look forward to b=dong business with them in the future.Elite Home Warranty
Date: 04/19/2023
Dear *****************************,Thank you for taking the time to leave us a wonderful review! We are thrilled to hear that you had a positive experience with our company. We are excited to have you as a part of the Elite Home Warranty family and we look forward to serving your needs in the future. Thank you again for your kind words, and please don't hesitate to contact us if you have any questions or concerns.
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