Reviews
This profile includes reviews for Fisher Wallace Laboratories, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 19 Customer Reviews
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Review fromLarry K
Date: 05/19/2025
1 starHave used this device off and on and have had no measurable results. Have emailed them to see if they ran nurotransnitter test to measure real results. And no they haven't so they could care less about their device. It's made here with imported parts from ***** parts and poorly designed. I do not recommend plus these people are not consumer friendly..Review fromJames C
Date: 07/03/2024
4 starsI've been using your old product for over 4 years. I get good results, pretty much as advertised. The old unit is just going along although I wish I could get new sponges, etc. I was an early investor and can understand why people are a bit frustrated with the delay in the new product. I haven't read or heard on the videos a definitive answer to that, notwithstanding the Covid interruptions. It would appear it's a pretty simplistic build based on the one I'm using, just in a pretty and more useable package. I understand why early investors are antsy. I don't understand why the new Oak can't be sold while you're doing your trials.Review fromKATHLEEN B
Date: 04/20/2024
5 starsI was treatment resistant for 10 months and felt like I was being dragged to h*** this was the only thing that worked I thank God for this device I pray it works for everyone who trys it I felt better within 3 days and each day after that got better and better its been two and a half years now I found customer service to be very good you should call them its not like them to not get back to a customer I cant wait to get the next one but using the first one is workingReview fromJUDITH S
Date: 01/30/2024
1 starJUDITH S
Date: 01/30/2024
I invested over $400 on your first offer with the understanding I would receive an OAK. No one has returned my calls about not sending me an Oak. I've purchased 3 devices from Fisher Price, they are great products. but you only wanted my money. I'll be surprised if I receive a response from you. I got nothing for my $400 *************************
Fisher Wallace Laboratories, Inc.
Date: 02/05/2024
Hi ******,
Our records show we have provided updates regarding the production of OAK to your emails.
Please check your email from "***************************************************"
We apologize greatly for the delay in production, and we hope to get this in your hands as soon as possible.
Thank you for your patience!
Review fromLaurie M
Date: 01/27/2024
2 starsLaurie M
Date: 01/27/2024
The fisher wallace stimulator really works, but only for a couple of weeks then it breaks. Ive gone through two and only to have them break (stop working) and go back into depression. It helps you sleep but only until it breaks. After sending it back and receiving another one it stopped working again! This is harmful to people who benefit from it, only to be thrown back into depression. The cost ranges ****** ******* from what Ive seen and now Im stuck with it and depressed again!!!! I think something needs to be done about this. Maybe I will move forward with this. This is deceptive.Fisher Wallace Laboratories, Inc.
Date: 02/05/2024
Hi ******,
We are very sorry to hear of the trouble you are having with the device. Please send us an email to *************************************************** so we can assist you with troubleshooting, and see how to help you from there.
Thank you for your feedback!
Review fromJeannie C
Date: 11/16/2023
1 starI ordered one that didn't work. I contacted the company and the extremely irritated girl did nothing for me. They are preying on ill people and the only ones that are benefiting is them. Wake up, it's a full blown scam! If they any good at all, they wouldn't be begging for investors 3 years later. Investors check what they are investing in, and obviously they failed.Review fromKerry C
Date: 11/07/2023
4 starsKerry C
Date: 11/07/2023
I like the stimulator and purchased enough stock in Fisher Wallace to entitle me to a new stimulator. The yellow lighs on the stimulator I purchased no longer light. What can I do about this situation?Fisher Wallace Laboratories, Inc.
Date: 12/22/2023
Hi there!
Our records show your issue has been resolved. Thank you for contacting us regarding this!
Review fromJared P
Date: 10/08/2023
1 starDidnt help with my anxiety. They hyped up their product and return policy when I purchased and now when I try to return I see that its only returnable after 30 days. How would I be able to find out if it really helps in 30 days? Terrible policy and product.Review fromBrian G
Date: 06/26/2023
2 starsBrian G
Date: 06/26/2023
I have been using this device now for a few years, it suddenly stopped conducting and the yellow lights no longer light up. The wires are ridiculously expensive, so I am stuck with a device that no longer works. Tried changing the conductors and sponges but didnt help. I find it ridiculous that such an expensive device is so flimsy.. disappointingFisher Wallace Laboratories, Inc.
Date: 06/26/2023
Hi *****,
We are sorry to hear you are experiencing issues with conductivity! Please check your email as our team has sent over troubleshooting steps to determine how to best assist you in this matter.
Review fromJohn J
Date: 06/06/2023
1 starJohn J
Date: 06/06/2023
I ordered and, of course, paid what was advertised as a SPECIAL PRICE for one of these units with an almost assured quick delivery date. Long story short, despite emails I have yet to receive the unit. Apparently I never will. I am severely disappointed. I hate to think F-W preys upon the very people they purport to help, but it definitely feels that way **********Fisher Wallace Laboratories, Inc.
Date: 06/07/2023
Hi there,
The order we have located on file for you is a pre-order for OAK which is our newest model that is yet to be available for release.
Additionally, we are unable to locate prior emails from the above email address with the exception of one sent to ** yesterday that will be tended to today!
We apologize for the misunderstanding and for any inconvenience.
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