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Business Profile

Pharmacy

VLS Pharmacy
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for VLS Pharmacy's headquarters and its corporate-owned locations. To view all corporate locations, see

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VLS Pharmacy has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Hannah J

      Date: 07/04/2024

      I've been using this pharmacy for a few months now and have been treated like c*** on every single phone call. The pharmacist himself is extremely rude and yells at customers on the phone, has no problem interrupting them and going off on other tangents that have nothing to do with what the original question was. He will not listen and treats women like absolute garbage.I.e. I was told by the gal on the phone that they would be able to send part of the medication one day, but I had to wait 2 days for the other part of the prescription to be sent out. So, I call the pharmacy trying to figure out when the other part of the prescription will be sent out and the pharmacist said that the prescription was canceled because I got the first part of the medication and they can't split up the prescription. When I explained that that's not what his assistant said, he said he would talk to her. Then, once again, my doctor sent out a new prescription so they could finish filling it and the pharmacist flat out called me a liar and yelled at me on the phone telling me that that's not what his assistant said. So, his assistant lied to him and he is covering for her.This pharmacy has been nothing but rude and disrespectful for months now. I don't understand how they stay in business with the way they treat their customers.I try to stay in constant contact with them (because they won't stay in contact with me whatsoever) because I am an out of state patient and their assistant does not stay in contact with me like her pharmacist insists that she does.This pharmacy really isn't worth your time unless you like being treated like absolute c*** and called a liar.Eta: After doing further research through a local pharmacy, this pharmacy is not actually licensed to be shipping controlled narcotics to my state so I have begun the process of reporting them to the proper authorities to stop these illegal actions.

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