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Business Profile

Debt Buyers

JTM Capital Management, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Debt Buyers.

This business has 1 alert

Complaints

Customer Complaints Summary

  • 15 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/21/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I do not have a debt with this company for a total visa, I have never received anything from them by mail, email or the phone. They have a “paralegal” that has been calling up to 14 times in a day harassing me and threatening to sue but refuses to give me any sort of documentation. I can not get through to them on the phone and when you call it’s listed under a different name.

  • Initial Complaint

    Date:06/20/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Original loan with ******* **** was sold to your company. I have been trying for years to contact you. I would like to pay this debt in full. I left several voicemails and sent many emails previously. I have gotten no response. No one calls back or emails back. I am now contacting the BBB to help me resolve this issue with you. If you are unable to verify this debt, then it should be removed from all credit reports.

    ****** *************-***-**** **** ****** **** ****** ******* ***** *************.com

    The original account number from ******* **** was ********  Please respond back so I can resolve this debt.

  • Initial Complaint

    Date:03/04/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have a fraudulent credit card debt that was transferred to JTM Capt. Mgmt. For the past 3 years I have tried to get in contact with anyone to solely get documentation concerning this issue and no one has answered to any way I have tried. Credit report agencies refuse to remove the debt and it continues to impact my credit unless I provide the correct paperwork, which is impossible since JTM will not respond.

  • Initial Complaint

    Date:12/31/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with **** ** ******** / total card, I do not have a contract with JTM Capital Management LLC, they did not provide me with the original contract as requested.

  • Initial Complaint

    Date:12/12/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have never had a contract with this company JTM capitol management. I have tried to reach out to them since 2016. They continue to report it on my credit report, yet fail to suppply original contract.

  • Initial Complaint

    Date:10/26/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    JTM Capital Management LLC.. I HAVE BEEN TRYING TO GET IN contact ITH THIS COMPANY BECAUSE THEY ARE reporting deck collection N CREDIT AND NO ONE IS ANSWERING MY CALLS AND I KEEP GETTING THE voicemail

  • Initial Complaint

    Date:10/18/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    WAS CALLED AND THREATENED BY THIS BUSINESS CLAIMIN TO BE LAWYERS AND ALSO STATED WE WOULD HAVE TO PAY COURT COSTS AND THEY TRIED TO GET MY WIFE AND MYSELF TO MAKE A SETTLEMENT PAYMENT TO THEM FOR $1000.00 DOLLARS. TO THEM ON BEHALF OF A BANK WHERE WE DO NOT HAVE AN ACCOUNT. VERY RUDE AND ALSO STATED THEY WORK FOR ***** COUNTY COURTHOUSE WHICH THEY DO NOT

  • Initial Complaint

    Date:07/05/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This was paid to the original creditor prior to being sent to this collection agency. I have no contract with JTM Capital Management LLC. This is substantiated within my credit report with supporting documentation; however the collection agency continues to report negatively on the account.

  • Initial Complaint

    Date:06/26/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Im not liable for this debt with ****/**. I dont have a contract with JTM Capital managemtn llc.
    JTM Capital management didnt provide me with the original contract as i requested.

  • Initial Complaint

    Date:06/21/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted by the company in 2017 to resolved a credit card debt they acquired for the establishment. With threats of suing me, taking me to court and possibly sent to jail if I did not pay them the debt. In 2017 I paid the debt to this company. In 2020 they tried to collect the debt again and I said no it was already paid. After a week they said I paid it wasn't properly placed in the system. Now in 2023 I have received threatening calls from a law firm on behalf of the original establishment saying they are suing me, taking me to court and if I do not pay it will be bad for me. I want this debit resolved correctly and to quit being threatened.

JTM Capital Management, LLC is NOT a BBB Accredited Business.

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